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Volkswagen of Ocala - Service Center

Ocala, FL

4.7
685 Reviews

685 Reviews of Volkswagen of Ocala - Service Center

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March 23, 2022

Friendly and it was a good value for the money. I especially like the video of rhe diagnosis from rhe technician. More

by Rdsbobby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Klopp
May 17, 2022 -

Volkswagen of Ocala responded

Thank you for the 5 stars!

March 23, 2022

Danny is one of the best service advisors I have dealt with. He goes out of his way to make his customers happy. More

by WATTERSONSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Volkswagen of Ocala responded

Thank you for taking the time to acknowledge Danny! He is the very best!

March 23, 2022

Danny schlenker is the best person I’ve ever had service a vehicle in my 50 yrs of owner cars. He was always following up with us with an upbeat positive attitude . He priced things for us and went above More

by Jsenkovich@ail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Volkswagen of Ocala responded

He definitely is one of our best assets! Thank you for the 5 star review.

March 23, 2022

Danny Schlenker was excellent as a service advisor. The dealership was quite busy and my oil change took considerably longer than expected. More

by mdolan0
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Volkswagen of Ocala responded

Sorry for the inconvenience. We will see what we can do to better improve this...Thank you for taking the time to bring this to our attention.

March 21, 2022

The Service Department continues to be the best! . Danny is the best service advisor I have ever dealt with. More

by RBELZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Volkswagen of Ocala responded

We always strive to do our best! Thank you for the 5 star review!

March 21, 2022

Always an awesome experience. VW of Ocala is always knowledgeable and experienced with my Golf TDI. Danny is the absolute best service consultant. More

by sjdudeck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Volkswagen of Ocala responded

Danny is pretty awesome! Thank you

March 20, 2022

Did a great job and did exactly what was expected. Service advisor was very good. More

by dsm1949
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Volkswagen of Ocala responded

Thank you for the 5 star review!

March 19, 2022

Danny is fabulous as always. He is one of the top reasons we continue to buy and service through your dealership. More

by myiphone31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Volkswagen of Ocala responded

Danny is beyond awesome! He is a great asset to our team. Thank you for the 5 star review!

March 17, 2022

Ridiculous wait times, rude customer service, and don’t back up their warranties when you buy brand new vehicles from the Ocala location More

by BLACKMUD88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michele Biros
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Martin, Malaun Humbert, Heather Klopp, Mike De Jesus, Frank Bradley, Michael Allan, Laura Hammer
Mar 17, 2022 -

Volkswagen of Ocala responded

I am sorry to hear this. If you would like to discuss it further please give us a call.

March 17, 2022

Dealership was friendly and great took care of my butler service and the recall that was on my car. Thank you More

by BULLYBEAR03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malaun Humbert
Mar 17, 2022 -

Volkswagen of Ocala responded

Thank you for the 5 star review!

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