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Volkswagen of Ocala - Service Center

Ocala, FL

4.7
685 Reviews

685 Reviews of Volkswagen of Ocala - Service Center

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March 31, 2022

Through all these years taking my car for service I have always been satisfied with the results. More

by lupibacon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Volkswagen of Ocala responded

We are very grateful for you! Thank you for choosing us and continuing to choose us for your vehicle needs.

Mar 31, 2022 -

lupibacon responded

I’ll thanks 😊

March 31, 2022

Very responsive, prompt and courteous. Caleb is easy to deal with and makes you feel welcome. I give them the hiighest rating. Best setvice experience I've evet had. More

by dan212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Volkswagen of Ocala responded

Caleb is amazing and we are very lucky to have him! Thank you for the 5 star review!

March 30, 2022

Service was good and timely for an oil change, however, I was not given a review of what was done once the service was completed. More

by l_jeanotte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Klopp
Mar 31, 2022 -

Volkswagen of Ocala responded

Thank you for letting us know. I can have that available for you it you would like. Just give us a call here.

March 30, 2022

Dan Schlenker is a great Advisor and makes it a pleasure to do business with Ocala VW More

by azgator01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Volkswagen of Ocala responded

Thank you for the 5 star review!

March 29, 2022

The customer service is great the charge for a service not done it's not. More

by PHOENIX.LOPEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Malaun Humbert, Heather Klopp
Mar 31, 2022 -

Volkswagen of Ocala responded

Thank you for the review.

March 28, 2022

Danny and the service department was the biggest factor in our purchasing our 2 VW’s in 2019. Best service department and service of any dealership we have ever experienced every single time. More

by MADMAX53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Volkswagen of Ocala responded

Thank you for the amazing review!

March 24, 2022

could not be more pleased with my VW dealer/service center & parts department. My service writer is just top notch. Could not ask for more. My Jetta performes the best of any car that I have ever had. More

by JLIGHTFOOT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malaun Humbert
Mar 24, 2022 -

Volkswagen of Ocala responded

Thank you for the 5 star review!

March 24, 2022

Knowledgeable and friendly staff. Great atmosphere. Timely updates and videos of any services performed. Can always rest assured that my needs are taken care of More

by JTBEVO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Hudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Lein
Mar 24, 2022 -

Volkswagen of Ocala responded

Thank you for the 5 star review!

March 24, 2022

As usual the staff is helpful and courteous. I like the Uber service they offer. I was impressed w the video they now offer to show what the repair guys find More

by Nancytf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Volkswagen of Ocala responded

Thank you for the positive feedback!

March 24, 2022

Great location wished my service person was more present seemed to always be doing something More

by DIANEXI.NAVARRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Malaun Humbert, Heather Klopp
Mar 24, 2022 -

Volkswagen of Ocala responded

Our service department is extremely busy most of the time. Thank you for the feedback.

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