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Volkswagen of Ocala - Service Center

Ocala, FL

4.7
685 Reviews

685 Reviews of Volkswagen of Ocala - Service Center

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April 09, 2022

Someone is always at the service desk to greet you and the service staff keeps you updated on your car’s service. More

by BDBATTERSBY2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2022 -

Volkswagen of Ocala responded

Thank you for the 5 star review!

April 09, 2022

Awesome customer service ! !!!!! I love the complimentary coffee selection car wash. Car was fixed on time. More

by TIFFANY.BLESSED1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malaun Humbert
Apr 12, 2022 -

Volkswagen of Ocala responded

Thank you for the 5 star review!

April 07, 2022

They got me in the same day I called. Caleb was very good at explaining everything to me and giving me my options. More

by BLACKMANGARY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2022 -

Volkswagen of Ocala responded

I am glad everything worked out for you. Thank you for taking the time to leave us a 5 star review!

April 06, 2022

Friendly and professional staff. Wait time is manageable and You are kept in formed on status of vehicle. More

by candicebrown440
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2022 -

Volkswagen of Ocala responded

Thank you for the 5 star review!

April 06, 2022

We are from Canada and our Golf TDI needed a lot of servicing for my daughter who is Ocala for 4 months. They managed to take us in short order and the service from Danny and Travis was outstanding - More

by barbeau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis (technician)
Apr 08, 2022 -

Volkswagen of Ocala responded

Thank you for the 5 star review!

April 05, 2022

The staff, service and dealership are outstanding. Danny is always very professional and a pleasure to work with. More

by T Peterson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2022 -

Volkswagen of Ocala responded

Thank you for the 5 star review!

April 05, 2022

Malaun Humbert was very helpful and attentive. We had a time constraint and he kept us posted in a timely manner. I really like how VW of Ocala details the car after each visit. Thank you! More

by MAlexander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Malaun Humbert
May 21, 2022 -

Volkswagen of Ocala responded

You're welcome!

April 03, 2022

Dealership is clean, the staff are polite and knowledgeable. Management , technicians treat you the way a customer should be treated. The car was ready when requested, washed and ready to go. More

by drossmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Volkswagen of Ocala responded

Thank you for taking the time to leave us a 5 star review!

April 02, 2022

Easy to make appointments. Work is done in reasonable time. Staff is attentive and polite. More

by CARLSTER21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Klopp
Apr 02, 2022 -

Volkswagen of Ocala responded

Thank you for the 5 star review!

April 01, 2022

Friendly and professional but slow. Very clean and organized dealership. Waited two hours from appointment time, to get a oil change and tire rotation. More

by jenray23
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Malaun Humbert
Apr 02, 2022 -

Volkswagen of Ocala responded

I do apologize for any inconvenience. Thank you for letting us know.

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