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Volkswagen of Ocala - Service Center

Ocala, FL

4.7
685 Reviews

685 Reviews of Volkswagen of Ocala - Service Center

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June 08, 2022

Danny is the best in service. ..he follows up and I feel comfortable knowing he is taking care of my car! More

by LJOYNT515
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2022 -

Volkswagen of Ocala responded

Thank you for the awesome review.

June 01, 2022

They are very professional, always looking out what best suits the client pocket wise. Very grateful More

by vicky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Volkswagen of Ocala responded

Thank you for the 5 star review!

June 01, 2022

Faculties are clean and service was prompt all our issues with service were attended to and completed satisfactorily . Employees are friendly. Good experience More

by mcristofono
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malaun Humbert
Jun 02, 2022 -

Volkswagen of Ocala responded

Thank you for taking the time to leave us a 5 star review!

June 01, 2022

Service attendant was very through, explained what, when and where. Had courtesy ride immediately, o.k. seven minutes. Very professional start to finish. More

by DMCCURRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Volkswagen of Ocala responded

Thank you for the 5 star review!

Jun 02, 2022 -

Volkswagen of Ocala responded

Thank you for the 5 star review!

June 01, 2022

Excellent service. Spent a substantial amount of $$$ but no surprises thanks to Caleb. Only complaint is that my new headliner has grease fingerprints on it. Would lik More

by bethpamsp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Volkswagen of Ocala responded

Thank you for the 5 star review! Give Caleb a call and we can definitely look in to the headliner.

May 30, 2022

Excellent service, But to experience Just to check AC Remind you just to check they want 100 dollars, Rediculas If I can find somewhere to go that deals with Volkswagen Bettle I would go and never come More

by HELEN_DEMELO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Klopp
May 31, 2022 -

Volkswagen of Ocala responded

Thank you for the 5 star review.

May 28, 2022

It was quick and easy. The Uber change quickly in the car wash was great More

by YDH21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Klopp
May 28, 2022 -

Volkswagen of Ocala responded

Thank you for the 5 star review!

May 27, 2022

Three hours is too long for an oil change and the didn’t vacuum my car. More

by NancyB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Klopp
May 31, 2022 -

Volkswagen of Ocala responded

Sorry for the long wait time. With shorter staffs we are trying to accommodate everyone in a timely manner. We will try and do better next time.

May 27, 2022

The service department always treats me well. Prince treats everyone like a good friend. Came in to top off the oil but Danny was able to fit me in for a full inspection and new brake pads before More

by NHAYNES326
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2022 -

Volkswagen of Ocala responded

Thank you for always considering us for your vehicle needs. We appreciate the 5 star review!

May 25, 2022

As I’ve mentioned many time, Danny is your best asset. I know when I leave my keys with him, my car is in good hands. He knows my expectations and he works hard to deliver my Atlas in top condition and on More

by JCORLEY2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michele Biros
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2022 -

Volkswagen of Ocala responded

Thank you for the 5 star review!

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