Volkswagen of Ocala - Service Center

Print, professional, friendly and they know what they are doing! This will be our service center from now on for all of our needs! doing! This will be our service center from now on for all of our needs! More

After waiting about 3 months for a part for my 2020 Tiguan the part finally came in and was installed. After a day or so of having the vehicle back the part that is attached to the windshield fell dow Tiguan the part finally came in and was installed. After a day or so of having the vehicle back the part that is attached to the windshield fell down. Made an appointment again to bring the car in. Let’s hope this this when it is return this doesn’t happen again. I also had my front rotors turned after on 20k. I paid to have my rotors turned and a few thousand miles I returned the car again and they replaced the front rotors said they were warped. After paying to have the rotors turned they somehow replaced them for a one time customer appreciation. My opinion doesn’t mater and I’m sure I’m out the $100 or so on my rotors having to be turned. Just overall horrible mechanics this dealer has. More

I took my car in because the new battery was losing charge. After the service. They said it was fixed but the next morning my car is doing the same thing Tomorrow my car will go back for service charge. After the service. They said it was fixed but the next morning my car is doing the same thing Tomorrow my car will go back for service More

It was easy to call and make an appointment, they got me right in, did my service in just under an hour and I was on my way! With a fresh wash too! right in, did my service in just under an hour and I was on my way! With a fresh wash too! More

Very happy with service. Feel they are honest and very accommodating. Was very happy with video showing what work needed to be done. Made it easier to decide what to do now o Feel they are honest and very accommodating. Was very happy with video showing what work needed to be done. Made it easier to decide what to do now or at a later time when money is an issue More

Friendly very Courteous Very helpful and knowledgeable They do an outstanding job clean their mess up They do an outstanding job clean their mess up More

This dealership provided a quick and easy process to buying a car. I did not feel rushed or push to make any decisions. buying a car. I did not feel rushed or push to make any decisions. More

Great customer service and the video they send me explaining everything was really good. Wasn’t expecting that, very professional explaining everything was really good. Wasn’t expecting that, very professional More

The staff at the service department is exceptional, from the moment I walked out of the car! the moment I walked out of the car! More

Absolutely awesome… Heather has always been pleasant, helpful and very knowledgeable. TJ in finance was very helpful getting the Auto Butler and maintenance taken care of as well! So far I’m very pleas helpful and very knowledgeable. TJ in finance was very helpful getting the Auto Butler and maintenance taken care of as well! So far I’m very pleased with my purchase and the dealership More