Back

Volkswagen of Ocala - Service Center

Ocala, FL

4.7
685 Reviews

685 Reviews of Volkswagen of Ocala - Service Center

Sort by
October 13, 2022

Rep kept me posted on progress throughout the day. He was very efficient and courteous! More

by JENEWKOOP729
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malaun Humbert
Oct 14, 2022 -

Volkswagen of Ocala responded

Thank you for the 5-star review!

October 12, 2022

My service rep, Alan was great. Helped make it a good experience. Work was completed timely. More

by BONNIE1469
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2022 -

Volkswagen of Ocala responded

Thank you for the 5 star review!

October 12, 2022

Appointments are easy to make. Danny is very knowledgeable & displays excellent customer service. The waiting area is comfortable and snacks & drinks are great. More

by bbailey2140
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Malaun Humbert
Oct 13, 2022 -

Volkswagen of Ocala responded

Thank you for the 5 star review!

October 08, 2022

Being new to Ocala, I am so glad I found them. I was sad to leave my previous dealer in Virginia, but Ocala Volkswagen has made me feel right at home. I’ve had my EOS since 2009 , and with Ocala V More

by Jim lovejoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2022 -

Volkswagen of Ocala responded

We are glad you found us too! We look forward to servicing your vehicle in the future. Thank you for the 5 star review!

October 07, 2022

Went to have my transmission flushed. Service was fast also everything was clean and price was ex. Ty everyone. More

by SHELBYG1998
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Volkswagen of Ocala responded

Awesome! Thank you for the 5 star review!

October 07, 2022

Was very pleased - video of issues was provided - excellent approach - thanks & good job! Will be back for any future work More

by richar982000
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Malaun Humbert
Oct 07, 2022 -

Volkswagen of Ocala responded

Thank you for the 5 star review! We are looking forward to seeing you in the future.

October 06, 2022

Was not pleased with the outcome of my appointment did not do all the work I called and scheduled More

by Sanorris1225
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Caleb Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Volkswagen of Ocala responded

I spoke with service and it looks like you rescheduled for Saturday to come in as at the time you did not want to do a diagnosis on your vehicle. Please reach out and let the service manager know what you scheduled that was not done. We definitely want to make sure you are taken care of and we did not miss something from your original schedule. Everything in the computer shows that what you asked to be fixed was fixed. Please let us know. Thank you and have a great day.

October 06, 2022

If I have a question he will explain what needs to be done. Thank you Caleb! More

by SRATCLIFF5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Volkswagen of Ocala responded

Thank you for the 5 star review. We appreciate it.

October 05, 2022

Great service great customer service as well. I would recommend Ocala Volkswagen for all automotive services. ***** More

by DJ.JOE88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malaun Humbert
Oct 06, 2022 -

Volkswagen of Ocala responded

Thank you for the 5 star review!

September 29, 2022

Very helpful. Fair price for trade in. Carlos was extremely helpful in assisting us to pick a new vehicle More

by Renate
Recommend Dealer
Yes
Employees Worked With
Carlos , Heather Klopp
Sep 29, 2022 -

Volkswagen of Ocala responded

Congratulations to you on your new vehicle! Thank you for allowing us the opportunity to help you find your next one.

...
39
...