Volkswagen of Ocala - Service Center

Danny was great took care of my issues and my vehicle was ready as promised ready as promised More

Danny was amazing. 3rd time I am doing servoce with him, and he always does a phenomenal job. 3rd time I am doing servoce with him, and he always does a phenomenal job. More

They are very thorough with my visit and take good care of me and my car. of me and my car. More

VW of Ocala provided top notch service and sales. Had a great experience with Danny Schlenker in the service department. As well as Michael Bedaw in the sales department. Had a great experience with Danny Schlenker in the service department. As well as Michael Bedaw in the sales department. More

Very well maintained, clean, and friendly service at all levels!! Personnel dressed in a professional manner. Establishes great communication skill sets between the customer and Service Rep in providing u levels!! Personnel dressed in a professional manner. Establishes great communication skill sets between the customer and Service Rep in providing updates on the vehicle during service! Nice coffee bar and lounge area to relax while you wait during the car services! More

There was a mix up on which vehicle was to be serviced, Heather sorted it out quickly and my car was repaired in a timely fashion. Good job! Heather sorted it out quickly and my car was repaired in a timely fashion. Good job! More

I was very impressed with the whole experience. Malian was very helpful and explained what was happening and the video was great.I did have to leave my car overnight so they could get parts for it, Malian was very helpful and explained what was happening and the video was great.I did have to leave my car overnight so they could get parts for it,but they had a ride home for me right away and picked me up the next day. Very good experience overall. More

service writer heather was prompt and service department did a good job as always a nice experience did a good job as always a nice experience More

The only place I have taken my Jetta since I leased it in October 2018 so I have no other dealers to compare to. I have always been completely satisfied with the service I have received. Danny is very hel October 2018 so I have no other dealers to compare to. I have always been completely satisfied with the service I have received. Danny is very helpful. I do miss the donuts though. More

Volkswagen of Ocala has been servicing my Jetta since I moved to Ocala 4 years ago. It is the cleanest dealership with the most comfortable waiting room I have ever seen. My car is nine years old, so I dep moved to Ocala 4 years ago. It is the cleanest dealership with the most comfortable waiting room I have ever seen. My car is nine years old, so I depend on their annual inspection. This year there were no problems discovered, but when there are they are always documented with photos or even a video recorded by the technician to explain what needs to be done. I have had occasional problems in between annual service which are always taken care of quickly and usually without charge - for example checking out a check engine light, how to turn off the tire light after filling the tires. Everyone at the dealership is cheerful and helpful, but I really trust Caleb to take good care of me. More