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Volkswagen of Ocala - Service Center

Ocala, FL

4.7
685 Reviews

685 Reviews of Volkswagen of Ocala - Service Center

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November 17, 2022

I was treated very well as a woman going for service and not patronized. Thanks for that More

by mimnico9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malaun Humbert, Heather Klopp
Nov 21, 2022 -

Volkswagen of Ocala responded

Thank you for letting us know how you were treated and for the 5 star review. We look forward to assisting you again.

November 13, 2022

Danny has been helping me for several years. He's awesome and gives excellent service! More

by 1jminewstart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2022 -

Volkswagen of Ocala responded

Thank you for the 5-star review!

November 12, 2022

Great staff and communication. Very pleased with the convenience of drop off and pick up. More

by BEECHFIX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Klopp
Nov 14, 2022 -

Volkswagen of Ocala responded

Thank you for considering us for your vehicle needs. We appreciate the time you took to leave us a 5-star review.

November 12, 2022

Professionalism was outstanding and end result was also. Caleb was quick and likewise for Danny S. More

by tprice1111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Malaun Humbert
Nov 13, 2022 -

Volkswagen of Ocala responded

Thank you for the 5-star review!

November 12, 2022

I have been very pleased with the work done on my vehicle. I schedule my recalls and maintenance through Danny Schlenker. He is easy to work with and listens when I have a question or concern. Every More

by M77250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Hudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2022 -

Volkswagen of Ocala responded

Danny is awesome! Thank you for leaving us this amazing review!

November 12, 2022

Very prompt and orderly check-in, pleasant service staff, comfortable waiting area, job got done. More

by mtveggie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

Volkswagen of Ocala responded

Thank you for the 5-star review!

November 12, 2022

Heather was very attentive to my needs and kept me well informed so I could decide on the the suggested repairs and get them done in a timely basis . I had the pleasure of meeting and conversing with More

by Bwazzy
Recommend Dealer
Yes
Employees Worked With
Alvin was my original, Heather Klopp
Nov 14, 2022 -

Volkswagen of Ocala responded

Thank you! Christian will be very happy to help you find the next perfect vehicle when you are ready.

November 11, 2022

Easy to make an appointment, Heather is knowledgeable and courteous. Dealership is clean and welcoming.. 10,000 mile service went smoothly and my car came back nice and clean.. More

by CARLSTER21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Klopp
Nov 11, 2022 -

Volkswagen of Ocala responded

Heather is great! Thank you for the 5-star review. We look forward to seeing you next time.

November 07, 2022

The service at your Volkswagen dealership is outstanding! I also want to thank Danny at your front desk for being so patient with me and providing such excellent service. More

by DBURGESS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Volkswagen of Ocala responded

We think you are outstanding as well and look forward to assisting you again in the future. Danny also appreciates you leaving him a 5 star review.

November 07, 2022

Many of the people that work there are very helpful ,Danny took the time to explain what needed to be done and he gave me a choice on the work I needed done. More

by Tony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Garcia
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Volkswagen of Ocala responded

Thank you for taking the time to leave a great review for Danny and VW of Ocala.

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