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Volkswagen of Ocala - Service Center

Ocala, FL

4.7
685 Reviews

685 Reviews of Volkswagen of Ocala - Service Center

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November 29, 2022

Volkswagen of Ocala is always clean and everyone there is friendly and helpful. I would recommend them to anyone. More

by PAIGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2022 -

Volkswagen of Ocala responded

Thank you for the 5-star review!

November 29, 2022

Danny greets us by name and knows our Volkswagen. He keeps us informed and is always kind We appreciate seeing someone who is welcoming every time. More

by SUSANJSMITH2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2022 -

Volkswagen of Ocala responded

Thank you for the 5-star review! Danny is wonderful and we are lucky to have him around.

Nov 30, 2022 -

SUSANJSMITH2 responded

Yes you are fortunate to have Danny with his knowledge and demeanor. He has been our service advisor through 3 Volkswagens from there now. We always ask for him.

November 29, 2022

I traveled from Orlando to Ocala in the hope of finding better customer service and knowledge of how to adequately fix my car. I was beyond thrilled at the care and attention to detail, as well as expedien More

by thirdnad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2022 -

Volkswagen of Ocala responded

Thank you for the 5 star review and letting everyone know about your experience here at the dealership. I am glad we made it worth the drive.

November 26, 2022

Danny is the best. Love working with him. Always looking out for me and my GTI. More

by FCARFI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Volkswagen of Ocala responded

Thank you for the review for Danny. Hopefully next time we can earn 5 stars.

November 25, 2022

Malaun was excellent. Very patient, friendly and explained everything thoroughly. I hope to return again. More

by MRRELYEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malaun Humbert
Nov 26, 2022 -

Volkswagen of Ocala responded

Thank you for letting everyone know how great Malaun was for you in service.

November 21, 2022

Have been a customer since i bought my 2013 passat then traded in for my 2022 passat. Best dealership in florida was a customer of toyota for 38 years changed to VW better car better dealership. ty Lawrenc More

by CLALBIN123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Malaun Humbert, Heather Klopp
Nov 21, 2022 -

Volkswagen of Ocala responded

Thank you for the amazing review and we look forward to assisting you again.

November 21, 2022

Great service. Everyone friendly. Answers all my questions. Keep you updated while waiting for your car. More

by k2leen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Malaun Humbert, Heather Klopp
Nov 21, 2022 -

Volkswagen of Ocala responded

Thank you for the 5 star review.

November 20, 2022

My service advisor, Danny, is the best. He keeps me informed throughout the service while I wait. More

by BARSELLDEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

Volkswagen of Ocala responded

Thank you for the 5 star review and taking the time to let everyone know how easy it was to work with Danny.

November 20, 2022

Danny squeezed us in for a last minute repair even though he was swamped. It was very much appreciated. More

by StephenMinFlorida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

Volkswagen of Ocala responded

Thank you for the 5 star review and we look forward to helping again.

November 19, 2022

Very professional and great follow up while at dealership with video’s that show in my case oil leak. More

by Linda Lenox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malaun Humbert
Nov 21, 2022 -

Volkswagen of Ocala responded

Thank you for the 5 star review.

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