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Volkswagen of Ocala - Service Center

Ocala, FL

4.7
685 Reviews

685 Reviews of Volkswagen of Ocala - Service Center

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May 03, 2023

My experience was great. Maiaum has been my service consultant for years and he is great! More

by gingerdominguez@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Malaun Humbert
May 03, 2023 -

Volkswagen of Ocala responded

We appreciate you choosing us, again and again. Thank you for the 5-star review!

May 02, 2023

The service personnel were polite and efficient. Love the way they communicate by text! Very happy with the service. More

by Scott Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Malaun Humbert, Daniel "Danny" Gonzalez
May 03, 2023 -

Volkswagen of Ocala responded

Glad to hear texting works best for you. We appreciate you considering us and taking the time to leave us a 5-star review!

May 01, 2023

Always a great experience. Danny is very attentive and makes sure to stay in contact and keep you updated. More

by JGHELTON08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023 -

Volkswagen of Ocala responded

Danny is awesome and we are lucky to have him! Thank you for taking the time to leave him a positive review!

April 30, 2023

I have had nothing but good experiences with VW Ocala both from a sales and service standpoint. More

by stephendiamond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Malaun Humbert
May 03, 2023 -

Volkswagen of Ocala responded

Thank you for the 5-star review!

April 27, 2023

Welcomed as soon as pulled into service lane. Treated within kindness and hung out for over two hours. I did need butler service in addition to first 2022 Tiguan Service appointment. Comfortable More

by NANCYF0
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Malaun Humbert
Apr 28, 2023 -

Volkswagen of Ocala responded

Thank you for the nice words and 5 star review.

April 26, 2023

great experience and good, quick service it was a great experience and i was serviced quickly More

by keidan.carrillo@icloud.com
Recommend Dealer
Yes
Employees Worked With
caleb
Apr 28, 2023 -

Volkswagen of Ocala responded

Thank you for the 5 star review.

April 26, 2023

My service was started timely and I was kept updated on the status of my service.. More

by HALL8883
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2023 -

Volkswagen of Ocala responded

Thank you for the 5 star review.

April 23, 2023

I have always enjoyed a good experience with the dealership with buying and servicing my vehicles. More

by COPEYKUBEL
Recommend Dealer
Yes
Employees Worked With
I always work with Danny. He takes excellent care of me and my car.
Apr 28, 2023 -

Volkswagen of Ocala responded

Thank you for taking the time to leave a 5 star review.

April 23, 2023

I had a 8 am appointment, arrived 20 min early. Calib did not get to his desk until 8:10 even then did not pay any attention to me. I went and sat down at the show floor. He was not helpful to More

by Chaplainfelix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2023 -

Volkswagen of Ocala responded

Thank you for letting us know about your experience. We hope to earn 5 stars next time.

April 21, 2023

Friendly and helpful The dealership was very friendly and they were helpful to us when we needed to bring our car to them More

by mirandahydro@gmail.com
Recommend Dealer
Yes
Employees Worked With
Milan
Apr 21, 2023 -

Volkswagen of Ocala responded

Thank you for the team here at VW of Ocala and Malaun.

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