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Volkswagen of Ocala - Service Center

Ocala, FL

4.7
685 Reviews

685 Reviews of Volkswagen of Ocala - Service Center

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July 08, 2023

Danny in service is an asset to your Company! We always love Prince he take’s good care of customers . More

by VSPDESIGNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Irish is terrific hope he is still there!
Jul 12, 2023 -

Volkswagen of Ocala responded

Thank you for the 5 star review for Prince and Danny.

July 07, 2023

My service advisor, Daniel, is consistently knowledgeable, friendly and polite. The complimentary wash is always done to a very high standard More

by kevinsloan0610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel "Danny" Gonzalez
Jul 08, 2023 -

Volkswagen of Ocala responded

Thank you for leaving a 5 star review for Daniel. We look forward to assisting you again in the future.

July 04, 2023

My fifteen words about this dealership are: I like that it's close to my house. More

by dherlihy0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malaun Humbert
Jul 06, 2023 -

Volkswagen of Ocala responded

Thank you for taking the time to leave a review.

July 02, 2023

Malaun is so professional , service was timely and great value. I have 2 Vw’s. Always use your dealership, I love the video More

by DRCAMPBELL14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malaun Humbert
Jul 03, 2023 -

Volkswagen of Ocala responded

Thank you for the 5 star review and I am glad that you like the video sent on your vehicle.

July 01, 2023

Daniel, is very professional and accommodating. Great overall experience! He provided updates and made my experience great! More

by christopherevans0105
Recommend Dealer
Yes
Employees Worked With
Daniel
Jul 03, 2023 -

Volkswagen of Ocala responded

Thank you for the 5 star review for our service team.

June 27, 2023

one of the best experiences at a service center very helpful and caring thank you More

by pepci21
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Malaun Humbert
Jun 29, 2023 -

Volkswagen of Ocala responded

Thank you for taking the time to leave Malaun a 5 star review, and I am glad that he was helpful and caring for you.

June 26, 2023

Danny Schlenker was absolutely amazing to work with. He was friendly, professional, and made sure that I felt like a valued customer. He was honest in terms of how quickly my care could get serviced a More

by Jeff A
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark the service tech
Jun 27, 2023 -

Volkswagen of Ocala responded

Thank you for the amazing 5 star review for our service department.

June 25, 2023

Friendly, curious, timely, thorough The dealership was also clean, was informed about my car in timely fashion. I would recommend them in the future. More

by ARNEA98
Recommend Dealer
Yes
Employees Worked With
Caleb Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb Garcia
Jun 27, 2023 -

Volkswagen of Ocala responded

Thank you for the 5 star review for our service team.

June 24, 2023

Awesome service Caleb was very helpful, attentive and responsive to all my questions, inquiries and needs More

by MCABRAL1030@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Caleb Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb Garcia
Jun 29, 2023 -

Volkswagen of Ocala responded

Thank you for taking the time to leave a 5 star review for Caleb and our team.

June 23, 2023

Had an issue checking my car in, I had an assigned service writer, only him could check me in, sorry that does not work for me! More

by PEDROCARRASCO01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel "Danny" Gonzalez
Jun 29, 2023 -

Volkswagen of Ocala responded

Thank you for leaving a review and addressing your concerns. We appreciate any feedback.

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