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Volkswagen of Ocala - Service Center

Ocala, FL

4.7
685 Reviews

685 Reviews of Volkswagen of Ocala - Service Center

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November 18, 2023

They took care of me right away. The waiting area is comfortable. I appreciated the video of my car's 20k service. More

by IBEUMER
Recommend Dealer
Yes
Employees Worked With
Malaun Humbert, Malaun Humbert
Nov 20, 2023 -

Volkswagen of Ocala responded

Thank you so much for the 5 star review, we are so glad you enjoyed working with our team!

November 17, 2023

I always receive exceptional customer service at this dealership. Thank you Tyler Lein for providing me with great service every step of the way. More

by TINALEITE13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Lein
Nov 17, 2023 -

Volkswagen of Ocala responded

Tyler is new to our service team and we are very lucky to have him! Thank you for the 5-star review!

November 16, 2023

Danny is always professional and very polite He is a very knowledgeable individual . It was a great experience over all. More

by rodnlucy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2023 -

Volkswagen of Ocala responded

Thank you for taking the time to leave us this 5-star review! We appreciate you.

November 14, 2023

Everything was excellent made sure and ask was any concerns about my car,Let me know how everything was has well I just love the service every one was excellent More

by PUNKIN352
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Volkswagen of Ocala responded

Thank you for the 5-star review!

November 13, 2023

quick and efficient , star star star star star star star star star star star star More

by fext3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Malaun Humbert, Daniel "Danny" Gonzalez
Nov 13, 2023 -

Volkswagen of Ocala responded

We appreciate all the stars! More importantly...we appreciate you! Thank you for the 5-star review!

November 13, 2023

Nice and clean, very professional and respectful treatment from all personal . Quick and easy to get the car in the service garage. More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Volkswagen of Ocala responded

Thank you for taking the time to leave us a 5-star review! We really appreciate it.

November 12, 2023

Danny is always professional and on top of his game. He is a great asset to your dealership. More

by rcupertino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Volkswagen of Ocala responded

Danny is and we are very lucky to have him. Thank you for the 5-star review!

November 10, 2023

Excellent Tyler went above and beyond helping me when I had an issue with my atlas cross sport More

by JAIMESPELL
Recommend Dealer
Yes
Employees Worked With
Tyler
Nov 10, 2023 -

Volkswagen of Ocala responded

Awesome! We appreciate the 5-star review!

November 09, 2023

Enjoyed the visit for service to my new ID-4. First try I had to wait 5 hours for the diagnosis without appointment. Thanks for the refreshments. My only desire would have been to have less su More

by JDEANMCNAMARA
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

Volkswagen of Ocala responded

Thank you so much for taking the time to leave us a 5 star review and share your experience with us. We are so glad you enjoyed your time with us and were happy with the service on your ID.4. We cannot wait to see you next time!

November 09, 2023

My best new vehicle buying experience in 55 years of new vehicle purchases. Your representative Cecilli Ortis did an amazing job in her presentation and answering questions and concerns and overcoming obje More

by DavidBirge
Recommend Dealer
Yes
Employees Worked With
Christopher Hudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cecili Ortiz
Nov 11, 2023 -

Volkswagen of Ocala responded

She is and we are very lucky to have her! Congratulations to you and thank you for the 5-star review!

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