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Volkswagen of Ocala - Service Center

Ocala, FL

4.7
685 Reviews

685 Reviews of Volkswagen of Ocala - Service Center

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December 11, 2023

Danny is great! Gets me in on time, makes sure I'm comfortable lets me know whats going on. Thanks Danny.... * Tried to answer the optional questions below, soft More

by SUZYBILLY
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Volkswagen of Ocala responded

Thank you so much for leaving us a 5 star review, we are so glad you enjoy working with Danny, he is the best!

December 11, 2023

Easy , pleasant The experience was easy and I thank Danny for making me aware of my free checkup before it expired. More

by Sully2126
Recommend Dealer
Yes
Employees Worked With
5
Dec 11, 2023 -

Volkswagen of Ocala responded

We are so glad you enjoyed your experience with us, it was truly a pleasure to service your Volkswagen. Thank you so much for the 5 star review!

December 11, 2023

Polite and cordial staff. Felt like a person and not just a number. Staff was kind and not pushy More

by betty.j3.braden
Recommend Dealer
Yes
Employees Worked With
Tyler Lein
Dec 14, 2023 -

Volkswagen of Ocala responded

Thank you for the 5-star review!

December 10, 2023

Great service, very professional I will recommend the dealership they finishing a timely manner Danny was nice More

by tigerljiii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Volkswagen of Ocala responded

Thank you so much for the 5 star review. We are so glad you enjoyed your experience with us!

December 10, 2023

Friendly staff, easy to get an appointment Jerrell (spelling?) was extremely helpful in shuttling me to and from my hotel. More

by heatherarobertson
Recommend Dealer
Yes
Employees Worked With
Caleb Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb Garcia
Dec 11, 2023 -

Volkswagen of Ocala responded

Thank you so much for taking the time to leave us a review, we are so glad you enjoyed your experience with our team!

December 09, 2023

Mike Allen was great to work with when I had my vehicle in recently for service. More

by traci98mason
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Allen
Dec 11, 2023 -

Volkswagen of Ocala responded

We are so glad you enjoyed working with Mike, thank you for leaving us a 5 star review!

December 05, 2023

Fabulous customer service from Tyler. A bit expensive, but top notch mechanics. We're very happy. More

by robgeisler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Lein
Dec 05, 2023 -

Volkswagen of Ocala responded

Thank you so much for the 5 star review, we are so glad you enjoyed your experience with our team!

December 05, 2023

Best service department I've ever experienced! When you bring your vehicle for service they're processed management is exceptional. More

by rdavis381
Recommend Dealer
Yes
Employees Worked With
Malaun Humbert, Malaun Humbert
Dec 05, 2023 -

Volkswagen of Ocala responded

We really appreciate you leaving us a 5 star review. It is our pleasure to take the best possible care of you and your Volkswagen!

December 04, 2023

The VW dealership is very responsive and easy to work with. Everyone is pleasant and helpful. They communicate well and with thoroughness about the car problems and the cost. Your customer service is the More

by tishnjerry
Recommend Dealer
Yes
Employees Worked With
First Milaun, who left and then Tyler.
Dec 04, 2023 -

tishnjerry responded

Thank you for your friendly and complete service. You are doing a great job.

December 03, 2023

This time the service was fast and our assistant Tylor was very courteous and helpful. More

by aydeetowers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tylor
Dec 04, 2023 -

Volkswagen of Ocala responded

Thank you so much for the 5 star review. We are so glad you enjoyed working with Tyler, we cannot wait for your next visit!

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