Volkswagen of Ocala - Service Center

It was good. Will come back for the next service appointment when it is due. Will come back for the next service appointment when it is due. More

Caleb would not accept my coupon for an oil change. It was valid and from your own website. Caleb gave me a lame excuse saying the $69 coupon was excluded but the Atlas wasn’t excluded from the fine pr It was valid and from your own website. Caleb gave me a lame excuse saying the $69 coupon was excluded but the Atlas wasn’t excluded from the fine print only 8 cyl were. The 2nd coupon I presented was $89 but Caleb said in the fine print it only included 5 qts oil and my Atlas used 6.5 qts. I asked to pay extra for the 1.5 qts with coupon and Caleb said no. The 3rd coupon was for 10% off and he didn’t even apply it. I’ve never paid over $140 for an oil change. As a customer I felt ripped off and ignored especially being a female. This dealership gives VW a bad reputation. More

Need a call back. The price we were quoted for service was not the price we were charged. The price we were quoted for service was not the price we were charged. More

Not only was the repair unbelievably expensive $200 per hour, $100 for supplies and a % charge for a credit card, it wasn’t fixed and I had to bring it back. hour, $100 for supplies and a % charge for a credit card, it wasn’t fixed and I had to bring it back. More

All right ? ? Everyone was nice and professional. I lived the service video Right I'm done. ? Everyone was nice and professional. I lived the service video Right I'm done. More

I have been going to this dealership for many years and will continue to do so. excellent service department and usually see Danny. Sometimes I know I must drive him crazy with my lack of knowledge ! But will continue to do so. excellent service department and usually see Danny. Sometimes I know I must drive him crazy with my lack of knowledge ! But he responds in a very nice manner and takes care of the issue at hand. I have driven VWs for over twenty years. I will not by any other Make of car. VW= excellent service , great staff through the center, and excellent write up people headed by Danny. More

Someone contacted me and said they wanted to purchase my car and they was supposed to appraise my car during the service time. They never showed up. What happened? car and they was supposed to appraise my car during the service time. They never showed up. What happened? More

Have been using this dealership for 15+ years. One of the best things about it is Danny in the service department. He has always gone above and beyond to make sure we are taken care of with a smil One of the best things about it is Danny in the service department. He has always gone above and beyond to make sure we are taken care of with a smile. We will continue to use this dealership for years to come. More

Always a great experience. Pleasant and professional staff. Quality service. Great online and email scheduling options. Pleasant and professional staff. Quality service. Great online and email scheduling options. More

Very easy drop-off and pick-up they did an exceptional job cleaning my car and explaining the reason they did what they did. Keep up the good work. job cleaning my car and explaining the reason they did what they did. Keep up the good work. More