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Volkswagen of Ocala
Ocala, FL
1,797 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,797 reviews
Verified Customer
February 26, 2022
Very helpful and knowledgeable personnel. Their energy and kindness is rare. Thanks to all. I have and will continue to recommend This dealership. Their energy and kindness is rare. Thanks to all. I have and will continue to recommend This dealership. More
by ALICE0353
Employees Worked With
TJ Richmond, Michael "Irish" Bedaw, Caleb Garcia
February 26, 2022
Extremely poor communication. Phone calls not returned. Service not provided as promised. Service department seemed unconcerned Phone calls not returned. Service not provided as promised. Service department seemed unconcerned More
by VOMISAI
Employees Worked With
Michael Martin, Heather Klopp, Danny Schlenker
February 25, 2022
Appointment was on time and so was everything else. Maintenance was done and also auto butler. My car seems to be running well. I’m grateful that I took the maintenance plan which helps out in the long Maintenance was done and also auto butler. My car seems to be running well. I’m grateful that I took the maintenance plan which helps out in the long run. More
by LEONAD827
Employees Worked With
Danny Schlenker
February 24, 2022
We have had our VW serviced at the Ocala facility for over 15 years. It is easy to book appointments. Danny our service rep takes super care of us. over 15 years. It is easy to book appointments. Danny our service rep takes super care of us. More
by LYDIAPOTTER15
Employees Worked With
Danny Schlenker
