Volkswagen of Oakland

Purchased a brand new Atlas Great service, very friendly staff and prices are very competitive compared to most dealerships we shopped. They take their time to find you the right Great service, very friendly staff and prices are very competitive compared to most dealerships we shopped. They take their time to find you the right car that fits your budget More

Dissatisfied I purchased a 2018 VW Golf GTI from them in February under the pretense that it was a brand new vehicle, but later I find out from the DMV that I was I purchased a 2018 VW Golf GTI from them in February under the pretense that it was a brand new vehicle, but later I find out from the DMV that I was sold a used car. They never disclosed that it was used to me during the whole process. I tried to be understanding with the Tony, General Sales Manager, but he was disrespectful the whole time. I have also had contact with Chris, General Manager, but he has been less than helpful with the situation as well. Overall, I am dissatisfied with how their business is ran. More

Sport Wagen I wanted to shop locally. Samuel Leyva was an excellent salesman without a lot if high pressure stuff. I did it all with his help in less than 4 hour I wanted to shop locally. Samuel Leyva was an excellent salesman without a lot if high pressure stuff. I did it all with his help in less than 4 hours start to finish More

Pleasant and satisfying Great staff. Jesse and Omar made us a good offer. Lowering the asking price and dealt in good faith. My wife and I found the entire purchasing process Great staff. Jesse and Omar made us a good offer. Lowering the asking price and dealt in good faith. My wife and I found the entire purchasing process to be pleasant and expedient. We will be back again for our next VW! Thanks guys..😀 More

Great experience We purchased a used car from VW of Oakland. My husband worked with Jesse over the phone to work out a deal as we live in Mendocino County. Other deale We purchased a used car from VW of Oakland. My husband worked with Jesse over the phone to work out a deal as we live in Mendocino County. Other dealerships were not willing to do that. They came to an agreement on the purchase price, and my husband gave them a deposit with a credit card. This is a vehicle that is in high demand! The next day when we arrived at the dealership we were greeted warmly. We test drove the vehicle and were satisfied that it was in the condition as stated on the website. We worked with Omar in the finance department and quickly moved through the process to complete our purchase as agreed upon the day before! Thank you! One of the best vehicle purchase experiences we have ever had, and we have purchased quite a few vehicles! We will be back! More

Will only buy from Joey Flores Joey Flores is the nicest and most genuine salesman I have ever dealt with. As a woman, I have had many experiences not being taken seriously, or prac Joey Flores is the nicest and most genuine salesman I have ever dealt with. As a woman, I have had many experiences not being taken seriously, or practically ignored, especially if I am with a man, while trying to purchase a car. This was not my experience with Joey. He was patient, knowledgeable and respectful. More

Excellent & Friendly staff ! Went in for service my visit was quick and smooth everyone was so friendly and I was greeted by everyone I saw. GOOD JOB STAFF !! Went in for service my visit was quick and smooth everyone was so friendly and I was greeted by everyone I saw. GOOD JOB STAFF !! More

Looking for new car Walking passed the showroom I spotted a beautiful red Tiguan had to go in!, I was immediately greeted by Athena and offered a cup of coffee(awesome) s Walking passed the showroom I spotted a beautiful red Tiguan had to go in!, I was immediately greeted by Athena and offered a cup of coffee(awesome) since it was cold and rainy!!, we talked about the car I looked inside said I would return Saturday with my wife to look at it, the interior is graywhite leather with black accents just beautiful a nice change from tan interior :(....Athena was awesome she didnt get upset that i was just looking.I'll be back. More

Great service! Love the service that they provided. Honest and know exactly what they doing with a reasonable cost. I will definitely take my car In for all service Love the service that they provided. Honest and know exactly what they doing with a reasonable cost. I will definitely take my car In for all services and continue to do business with VW Oakland. More

Excellent customer service - Raymond F This is the best car buying experience I ever had. No non sense negotiation, test drive the car with great performance, sales person show everything y This is the best car buying experience I ever had. No non sense negotiation, test drive the car with great performance, sales person show everything you need to know about the car and willing to work out a great finance deal with your budget. Explain to you all the options that is available to you. I will definitely come back to buy my 2nd VW when my daughter goes to college. More