Volkswagen of Oakland

Thank You Two months ago I bought a Jetta from this dealership. I absolutely loved the car and I loved this service that I got. One week ago someone ran a stop Two months ago I bought a Jetta from this dealership. I absolutely loved the car and I loved this service that I got. One week ago someone ran a stop sign and totaled my vehicle. First I want to say I know the only reason I was not injured is because of the quality of the vehicle. Second I have to say I was even more impressed by the team at this dealership because when they found out what happened to me and to my car they went out of their way to help me to get a new car fast. I was a little picky in what I wanted in my new car and they exceeded my expectations. It kind of left me speechless. This team has some great people. One of the things that stands out in my mind is that these people are actually happy people and they really did seem to care. The general manager, the finance manager, the sales rep and the service department manager are all top notch in my book. I can’t thank you enough. More

excellent experience Super fast and easy from finding the car to buying the car! From sales to finance so easy! Jesse and Dan were great to work with! Super fast and easy from finding the car to buying the car! From sales to finance so easy! Jesse and Dan were great to work with! More

E Golf lease Easy transaction. Friendly sales staff. Great car. Process has been smooth so far. Was looking at other dealerships and Oakland Volkswagen responded t Easy transaction. Friendly sales staff. Great car. Process has been smooth so far. Was looking at other dealerships and Oakland Volkswagen responded the quickest and was most aggressive in offers More

Car sales I had a wonderful experience working the staffs at vw Oakland when I bought a car. I got motivated to really stick with vw Oakland I had a wonderful experience working the staffs at vw Oakland when I bought a car. I got motivated to really stick with vw Oakland More

Customer Service Shout out to Sam in the service department for helping me with my Trunk issues. He was very professional. My trunk still doesn't open because I didn't Shout out to Sam in the service department for helping me with my Trunk issues. He was very professional. My trunk still doesn't open because I didn't have the $500 to get it fixed, but Sam went above and beyond to help me without an appointment.... More

Great place to buy a car Leased a new 2017 VW Jetta from Oakland Vw. Hands down the easiest buying experience I've had. Friendly staff from the sales person all the way to the Leased a new 2017 VW Jetta from Oakland Vw. Hands down the easiest buying experience I've had. Friendly staff from the sales person all the way to the manager and finance guy who printed out our contract. If you are looking for a transparent dealership with a no hassle buying experience I would highly recommend Oakland Volkswagen. More

The worst customer service of any dealership I have visited Ok just going to do a quick summary of how it went down. Saw a used car I was considering, went first just to check it out. Did some negotiating b Ok just going to do a quick summary of how it went down. Saw a used car I was considering, went first just to check it out. Did some negotiating but wanted to do a better search in the area. Came back after the manager emailed me a bunch about going to the lower value requested. 2nd visit basically took 3 hrs to verify that amount...... really bad sales approach since the time felt really wasted. had a 2012 car with low mileage basically 60k, and within 3 weeks engine broken and they dealership expects me to learn my lesson from this..... More

Best car buying experience ever! Athena, Armani, Scott and Omar all so helpful and upfront about everything; direct with pricing and options, respectful of my time and really lovely t Athena, Armani, Scott and Omar all so helpful and upfront about everything; direct with pricing and options, respectful of my time and really lovely to work with. I'm so glad I met up with all of you! More

Something satisfying and Very helpful August 16, 2017 Good afternoon Athen Juarez, It was a great pleasure doing business with all of you. In the future I know that there will be s August 16, 2017 Good afternoon Athen Juarez, It was a great pleasure doing business with all of you. In the future I know that there will be someone that will be interested in purchasing a car; I will send them to you (Volkswagen of Oakland). Thanks for all you do, and you do it well! Ms. Deborah D. Evans More

Comfortable and friendly! Sheena was very friendly,most of all helpful. I'll spread the word that Oakland Volkswagen is a great dealership, and must ask for Sheena!!!! Very goo Sheena was very friendly,most of all helpful. I'll spread the word that Oakland Volkswagen is a great dealership, and must ask for Sheena!!!! Very good experience. More