Volkswagen of Oak Lawn - Service Center

Mark was very helpful Mark was kind, helpful and funny. I'm sticking to Volkswagen in oaklawn I'm sticking to Volkswagen in oaklawn More

Took too long for an oil change. Took too long for an oil change . Waited 2 hours at the dealer Took too long for an oil change . Waited 2 hours at the dealer More

Bought my car there. Many changes with employees so I hope you keep this one. Overall, pretty good dealership. Many changes with employees so I hope you keep this one. Overall, pretty good dealership. More

As always, I get home and think about it for a few days and think ?? I could have done better at the negotiations. As for everyone I dealt with, they were polite and professional and think ?? I could have done better at the negotiations. As for everyone I dealt with, they were polite and professional More

I am not happy I was told one price for what I needed. My issue was only half way addressed and when I asked about my other issues, I was told it was going to cost more and more time. I knew it was going My issue was only half way addressed and when I asked about my other issues, I was told it was going to cost more and more time. I knew it was going to be a wait. I do not feel I got my money worth only a walking dollar sign Benz dealership has way better customer service. Which gave me thoughts to switch out my WV. And I actually love my WV reliability. More

It's always good going there The customer service was incredible, they always take very old care of me and my car incredible, they always take very old care of me and my car More

Excellent customer service, proactively reaches out and accommodates my schedule and makes any required visits as smooth as possible accommodates my schedule and makes any required visits as smooth as possible More

Tyler in the Service department at Volkswagen of Oaklawn is awesome. He is friendly, professional and responsive. He always tries to get my car back to me as soon as possible. He keeps me updated along the is awesome. He is friendly, professional and responsive. He always tries to get my car back to me as soon as possible. He keeps me updated along the way. The cashier is always friendly too. I love the staff and the facility is always clean. More

Easy to set up, excellent service The appointment was an easy fix, so I didn't take any time. easy fix, so I didn't take any time. More

I wish they can have drop off services like other dealerships. Or Borrow a car since they take the whole day to service my car dealerships. Or Borrow a car since they take the whole day to service my car More