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Volkswagen of Oak Lawn - Service Center

Oak Lawn, IL

4.4
78 Reviews

78 Reviews of Volkswagen of Oak Lawn - Service Center

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February 09, 2025

Keep up the great work I was satisfied with the work they did . And will be back for more stuff to be done More

by M6065933
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Akkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler
February 09, 2025

My appointment for the recall service on my car, February 3rd at 10:30 AM. I met with service man Mr Oadey that had my car fix And ready-made within an 90 minutes. I was very happy and please. More

by HILDATYLOR
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Oadey,
February 06, 2025

Jason was very helpful. He explained what service I was due. Thanks again for your service. More

by SHUNDRAWALKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
February 06, 2025

Salesman very good, finance department also very good, service department not to good takes to much time More

by PEREZL52
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Miranda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Boyle
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Akkawi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bogdan Studzinski five stars
February 05, 2025

Dashboard replaced, software update installed, nice loaner vehicle, my ID.4 returned faster than estimated. More

by MABRADFORD3A0X1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Akkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2025

This was my first use of the service department and I was very impressed with Tyler he explained what and how the process would worked and it happened in that order no issues so with that I was pleased. More

by BUDDYBELL71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Akkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2025

Friendly customer service, waiting area always welcoming updates you by text, overall good service thanks More

by VENUS42DAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Akkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2025

Jason did an exceptional job and handling the care of my vehicle and staying in communication about the services that needs to be done. More

by JONES.DOLORES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Glenn
February 02, 2025

They are always professional and efficient whenever I have an appointment. Thank you so much for your kindness. More

by Gigi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dequirse Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis Rhoden
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2025

Josh, the Volkswagen mechanic, was great. Good communicator and explained everything very well. He did a very thorough job looking into my vehicle. More

by CURTISPAYTON79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh. Service department
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