Volkswagen of Oak Lawn - Service Center

My experience was great and I haven’t been able to express that in YEARS about Volkswagen in Oak Lawn. The recall that was done on my Atlas was ready way ahead of the scheduled time and I was updated express that in YEARS about Volkswagen in Oak Lawn. The recall that was done on my Atlas was ready way ahead of the scheduled time and I was updated throughout the process. I was advised that my cap for my windshield washing fluid was missing which was a total surprise on my end - but was advised I would receive a call once it comes in. Once that is received I can say my trust is on the way to being restored with VW in Oak Lawn again. I was advised of maintenance that is needed for my Atlas soon. Now, if customer coupons can be disseminated for repairs needed, that’d be icing on the cake! More

Tyler consistently provides outstanding customer service and takes the time to explain the services needed. The entire staff is friendly and professional. and takes the time to explain the services needed. The entire staff is friendly and professional. More

Customer focused and communicative, they get the VW service job done and do it well. service job done and do it well. More

I had a great experience, Everyone was nice, I give Alexis a 5 star, Nice person Alexis a 5 star, Nice person More

Great people and will listen to the customer. I'm so satisfied I can express how much. I'm so satisfied I can express how much. More

The service staff were courteous, quick and very friendly. Everyone spoke and all my questions or concerns regarding my vehicle were answered. friendly. Everyone spoke and all my questions or concerns regarding my vehicle were answered. More

I was waited on immediately. Josh asked me important questions to get an understanding of what service was needed. He stayed in constant contact during the whole process. Josh asked me important questions to get an understanding of what service was needed. He stayed in constant contact during the whole process. More

It was. Good very professional people It was. Good, very professional people. I was very satisfied with the work completed on my car. Good very professional people It was. Good, very professional people. I was very satisfied with the work completed on my car. More

Service completed quicker than expected. I was not offered a loaner to drive while my car was being serviced all day I was not offered a loaner to drive while my car was being serviced all day More

Clean and professional and timely and true to time stated. I would recommend they to others. stated. I would recommend they to others. More