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Volkswagen of Oak Lawn - Service Center

Oak Lawn, IL

4.5
198 Reviews

198 Reviews of Volkswagen of Oak Lawn - Service Center

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March 03, 2025

Great place to buy an finance your dream car great employees there I recommend everyone to go to Volkswagen Oak Lawn More

by SMALLSJ3620205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Akkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2025

I had a very pleasant experience working with Oda. He was very professional and kept me abreast to the service of my car. He frequently notified me by phone how long it would take to fully complete th More

by Ava
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oda—-5 stars
March 02, 2025

My car is working wonderful I’m grateful for it thank you. Thank you Tyler appreciate you More

by M6065933
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Akkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2025

The customer service was really great and everyone greats you with a smile on their face More

by LSHONNDIXON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Akkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2025

It was good, the associate/representative was very informative and gave good advice concerning my vehicle. More

by ALICIAPARNELL2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Akkawi
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2025

Service was great, location was very clean. All staff were very helpful and polite . I had a great experience More

by JAUNSANDOVAL6455
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Akkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2025

Service here is amazing Odaye kept me updated and informed about my car repairs he was very professional and courteous. More

by rngrandma72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oadey
March 01, 2025

Jason never mailed my recall notice back to me after it was left with him. More

by LBANKS16
Service Time
Recommend Dealer
No
Employees Worked With
Sam Akkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2025

Everyone was courteous and helpful as usual and any and all questions I asked were answered truthfully More

by DEANGELIS5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Miranda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason and Josh
February 28, 2025

The oil change took over 2 hours to complete even though there were only 3 cars being serviced at the time. The claims department is inadequate and unhelpful. More

by NIENAJADLOEMILIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oadey
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