Volkswagen of Oak Lawn - Service Center

Oaday and the service staff were extremely helpful, friendly, and did a great job servicing my car. friendly, and did a great job servicing my car. More

They did a very good job on my car, oil change the only thing that didn’t like is they charge me $2 for cancel the shuttle service that the web site offers you on any service but it doesn’t said that the o thing that didn’t like is they charge me $2 for cancel the shuttle service that the web site offers you on any service but it doesn’t said that the oil change service doesn’t apply More

The dealership was not able to find any problems with my car. The only thing suggested was to buy a new key. Just so that's if the problem occurs again they cannot say that the problem was an aftermarket ke car. The only thing suggested was to buy a new key. Just so that's if the problem occurs again they cannot say that the problem was an aftermarket key which I was thinking of buying I bought it there which was quite expensive. More

Great customer service, I was told what my car need to be fix on and all my questions were answered be fix on and all my questions were answered More

Check engine light on again after 2 previous visits on a 2023 Taos under 21,000 miles. Staff friendly but I have lost a lot of time waiting for car to be repaired. Extremely frustrating and disappointing. I 2023 Taos under 21,000 miles. Staff friendly but I have lost a lot of time waiting for car to be repaired. Extremely frustrating and disappointing. I was excited about my VW when I purchased it. However, I will not be making any more purchases. More

Representative, Josh Malone, took the initiative to go above and beyond, exceeding my expectations to satisfy me addressing majority of my concerns. Considering the dissatisfaction I’ve experienced since above and beyond, exceeding my expectations to satisfy me addressing majority of my concerns. Considering the dissatisfaction I’ve experienced since purchasing my vehicle, Josh assured that I was in good hands and he’d do his best at making me a happy customer. Thank you Josh!! More

My serviceman kept in contact with me regarding the status of my car. Informed me of what was next. Good job Josh. status of my car. Informed me of what was next. Good job Josh. More

Conveniently located, service department is professional, no discount incentives, car rides good. Friendship is established with the sales department. no discount incentives, car rides good. Friendship is established with the sales department. More

VW of Oak Lawn has been very professional and helpful. I couldn't be happier I couldn't be happier More

Always a great experience! They keep you informed on your car! Just wish they offered more coupons or discounts to help with service costs! They keep you informed on your car! Just wish they offered more coupons or discounts to help with service costs! More