Back

Volkswagen of Oak Lawn - Service Center

Oak Lawn, IL

4.4
257 Reviews

257 Reviews of Volkswagen of Oak Lawn - Service Center

Sort by
July 30, 2025

Josh and his team were very easy to work with could not say anything better about them! More

by Andrea B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Boyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Grubbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Akkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2025

I was able to get the appointment to take my car in for the recalls More

by RAINBOWRISE602
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Akkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2025

Very helpful Very helpful and professional Very professional and helpful and all around good Very professional and helpful and would recommend her to more people More

by anitagray65
Recommend Dealer
Yes
Employees Worked With
Don't remember her name
July 27, 2025

Would not recommend this place at all. I took my volkswagen to get repaired and they never fixed it. I paid $5,000 in repairs just for it to be the same. They made me pay for 3 things clai More

by LOSBEL213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Akkawi
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2025

To set an appointment was quick and easy . Service was good I didn’t have to wait all day long just for a oil change. More

by ARPAGUS2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Akkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2025

Good customer service. I trust that my car will be repaired and fixed the right way. More

by MELVINA25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa
July 25, 2025

This was not a good experience from start to Finish. I was told I needed services that my car does not have. Also, had to fight to get warranty work done. Then I was owed a refund and that became a hass More

by KMCLEAN300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Akkawi
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2025

The wait time was not that long seeing that I had to go back to work More

by LSHONNDIXON
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Akkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2025

Great experience, The service department communicated timely and fully explained everything. No surprises and was able to meet their timeline. More

by OOTINY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Akkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2025

Overall good courteous polite service. Rates and services were a bit high A better breakdown of cost and services. A clean car service would have been nice More

by JOHNFRIESONSAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Akkawi
4.0
This rating includes all reviews, with more weight given to recent reviews.
1
...