Volkswagen of Oak Lawn - Service Center

Tyler did a great job breaking down/ explaining what needed to be done for my car. I had no service history since I bought it used. Over 3 visits we were able to level set the maintenance plan to begin needed to be done for my car. I had no service history since I bought it used. Over 3 visits we were able to level set the maintenance plan to begin fresh, as I want to get this car to over 200k miles and beyond. Thank you Tyler and all the service techs that worked on my car. And thanks to all the porters who shuttle me to and from work while my car is being serviced. More

Tyler was awsome however I was there seven hours with no food. Need to bring back snacks food. Need to bring back snacks More

helpful helpful helpful helpful helpful helpful helpful helpful helpful helpful helpful helpful helpful helpful helpful helpful helpful helpful helpful helpful helpful helpful helpful More

I appreciate that while difficult to pinpoint, they worked on our vehicle until the problem was solved. worked on our vehicle until the problem was solved. More

Staff was very friendly and provided great customer service. Fast service and accurate recommendations and expertise. service. Fast service and accurate recommendations and expertise. More

Easy drop off Kept me inform with the progress of service wasn’t happy about pic up had to wait 15 minutes no one knew where the cashier was. service wasn’t happy about pic up had to wait 15 minutes no one knew where the cashier was. More

The first time service was difficult due to pricing but the service of Melissa it helped the service of Melissa it helped More

They’re the best in the service industry business from the drop off to the pickup! the drop off to the pickup! More

I think there should be a better process when dealing with warranties and service plans with warranties and service plans More

I had an excellent experience at the Volkswagen of Oak Lawn service department. The staff was professional and the service was completed quickly. My car is running great. Thank you for the great service Lawn service department. The staff was professional and the service was completed quickly. My car is running great. Thank you for the great service More