Volkswagen of Oak Lawn - Service Center

I was able to get the appointment to take my car in for the recalls the recalls More

Very helpful Very helpful and professional Very professional and helpful and all around good Very professional and helpful and would recommend her to more people professional and helpful and all around good Very professional and helpful and would recommend her to more people More

Would not recommend this place at all. I took my volkswagen to get repaired and they never fixed it. I paid $5,000 in repairs just for it to be the same. They made me pay for 3 things clai I took my volkswagen to get repaired and they never fixed it. I paid $5,000 in repairs just for it to be the same. They made me pay for 3 things claiming that was the issue, but it wasn’t. I tried to speak with the manager to discuss the issue, but he hid away and refused to talk. Never got a refund and my car still won’t work. Horrible service, think twice before coming here. Thanks for nothing. More

To set an appointment was quick and easy . Service was good I didn’t have to wait all day long just for a oil change. Service was good I didn’t have to wait all day long just for a oil change. More

Good customer service. I trust that my car will be repaired and fixed the right way. I trust that my car will be repaired and fixed the right way. More

This was not a good experience from start to Finish. I was told I needed services that my car does not have. Also, had to fight to get warranty work done. Then I was owed a refund and that became a hass I was told I needed services that my car does not have. Also, had to fight to get warranty work done. Then I was owed a refund and that became a hassle to get back. More

The wait time was not that long seeing that I had to go back to work back to work More

Great experience, The service department communicated timely and fully explained everything. No surprises and was able to meet their timeline. timely and fully explained everything. No surprises and was able to meet their timeline. More

Overall good courteous polite service. Rates and services were a bit high A better breakdown of cost and services. A clean car service would have been nice Rates and services were a bit high A better breakdown of cost and services. A clean car service would have been nice More

Very pleasant and polite extremely knowledgeable time was very short felt very comfortable waiting area was very clean. Everyone seem courteous. very short felt very comfortable waiting area was very clean. Everyone seem courteous. More