Volkswagen of Oak Lawn

Best Dealership Ever I had the pleasure of dealing with Mike Haggerty Volkswagen in Oak Lawn. My salesperson Josef, was personable, informed, courteous,and eager to accom I had the pleasure of dealing with Mike Haggerty Volkswagen in Oak Lawn. My salesperson Josef, was personable, informed, courteous,and eager to accommodate the features I was looking for in a Passat. Moe, the finance manager, was so great to deal with. He was someone who genuinely enjoyed dealing with people, and wanted to get them the best deal, and the smartest choices. Rocco, the dealership manager, was not only willing to negotiate, but let me know that my business, and satisfaction was important to him. I would highly recommend Mike Haggerty's to anyone looking for an exceptional buying experience. C.Church More

Good experience An awesome honest and trusted experience withe the salesman AJ and the finance guy Moe. They always make you aware of specials and offers. They also c An awesome honest and trusted experience withe the salesman AJ and the finance guy Moe. They always make you aware of specials and offers. They also can negotiate a good price for your trade in. More

Saved my sanity My situation was a difficult one. My credit is bad, did not have a lot of money, upside down with a 2010 with a engine blown. I felt mistreate My situation was a difficult one. My credit is bad, did not have a lot of money, upside down with a 2010 with a engine blown. I felt mistreated by my previous dealership and I was not excited about getting into another VW deal. The guys at Mike Haggerty took FRAGILE me thru the process, got me into a better car and a lower monthly payment. I have two sons looking to purchase cars soon and they have both told me they will go to Haggerty first. Why, because they appreciated the way I was treated there. More

Absolutely no complaints! I purchased a 2016 Passat SEL, I went in looking for a V6. The salesman I worked with sprinted the lot looking for available V6's and found two. After I purchased a 2016 Passat SEL, I went in looking for a V6. The salesman I worked with sprinted the lot looking for available V6's and found two. After the test drive, I loved the car but when he asked about color I preferred they currently didn't have the V6 in black due to such high demand! As I was getting ready to leave,Brendan said hold on one second and pulled around in a black V4 and said to not underestimate the power in the new V4's, I reluctantly agreed to try out the 4 cylinder but the pick up was absolutely immaculate and even though I had my heart set on a V6 I left in the 4 Cylinder Passat and could not be happier. Brendan was professional, personable, and a work horse and Mike Haggerty Vokswagen should be the only VW dealer you should go to. More

New Passat owner John Kazminski and Brendan Keough were great in helping us pick out our 1st VW. John searched the lot for the colors and trim we were looking for John Kazminski and Brendan Keough were great in helping us pick out our 1st VW. John searched the lot for the colors and trim we were looking for, making sure we were satisfied with our selection. A quick negotiation got us to a price I was happy with, including our trade in. The paperwork took a bit longer than hoped, but we are very happy with our new car and the entire purchase process at Haggerty. John made sure we were familiar with the car, introduced us to the service department, and explained the details of our purchase. He has also followed up to make sure we are happy and answer any questions. Thanks More

expedited service I was working with John great person to work with and very expedited service in practicaly 2 hrs I was out with new vechicle Def try this place I was working with John great person to work with and very expedited service in practicaly 2 hrs I was out with new vechicle Def try this place More

Quick Buying Process I've purchased multiple cars from Haggerty over the past year. They have fair prices and great customer service. I was in and out of the dealership i I've purchased multiple cars from Haggerty over the past year. They have fair prices and great customer service. I was in and out of the dealership in less than 60 minutes for my last purchase. Rocko is the best. More

My best car buying experience thus far We were in the market for a vehicle and had a strict budget. The crew which included Arshan, Paul, and Rako were accomodating, staying late on a Frida We were in the market for a vehicle and had a strict budget. The crew which included Arshan, Paul, and Rako were accomodating, staying late on a Friday night to help us reach the deal. Even when no deal was reached, they were just as nice and patient and we returned Saturday comfortable with them and eventually reached a great deal. Their staff is accomodating, warm, and knowledgeable. Arshan made us feel very welcome and assisted us in every possible way. Rako was straight forward. Paul was able to translate the bottom line. Excellent! More

Friendly but lacks attention to details My wife and I recently purchased a new 2015 Passat. We received a very good price, with the Labor Day weekend incentives, and had very friendly sales My wife and I recently purchased a new 2015 Passat. We received a very good price, with the Labor Day weekend incentives, and had very friendly sales reps. But, when it came to picking up the car the next day, disappointment. We discovered the actual VW Scheduled Maintenance was 1 year, in spite of our salesman and another stating it was 2 years repeatedly the day before, and the car was not clean or had the Roadside Assistance Kit in the trunk, which was listed on the car’s window sticker. The inside of the front windshield was covered in white paint residue and a dirty film, which three people attempted to get clean to our satisfaction for over an hour. Then as we were ready to drive away, we noticed there were small white specks, like over-spray, stuck to all the top surfaces of the car, which they also attempted to remove most of them. It took over 2 ½ hours to get the paperwork done, the car mostly clean, and leave for a 5 hour drive home. We came to Chicago for a doctor’s appointment and spent the night, so we were anxious to hit the road and try to avoid rush hour, which we did not. The day after we got home I received a long, form-type, e-mail from our salesman requesting me to come back in to Haggerty and trade-in my 2015 Passat “because it will be at the peak of its trade-in value for pre-owned vehicles”. REALLY….this must be a joke! This dealer really needs to work on their attention to details and the overall customer experience. More

Best experience ever Last week my wife and I traded our BMW in for a 2015 touareg. We are very happy with new car and what made the trade easy and fast was the wonderful c Last week my wife and I traded our BMW in for a 2015 touareg. We are very happy with new car and what made the trade easy and fast was the wonderful customer service at Haggerty. Our sales rep was nice and did everything he could to help us. I would and will definitely recommend Haggerty to anyone and everyone. More