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Volkswagen of Oak Lawn
Oak Lawn, IL
210 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 210 reviews
January 31, 2025
The service representative, Josh was helpful, concerned and kept communications lines open. The is good at his job . and kept communications lines open. The is good at his job . More
by COLLEEN.WFG
Verified Customer
January 31, 2025
My service advisor Oday as always was excellent, informative and helpful. The main reason I continue to come to VW is because of his customer service. informative and helpful. The main reason I continue to come to VW is because of his customer service. More
by THOMASUIC
Employees Worked With
January 31, 2025
Great Experience! Service Is Top Tier. I Highly Recommend Stopping By For Your Next Vehicle. Service Is Top Tier. I Highly Recommend Stopping By For Your Next Vehicle. More
by AUSTINHAMPTON88
January 30, 2025
Hi my name is Gloria, I just wanted to say you all are the best. Very kind.Caring, and professional. I will always remember that day January 24,2025. Thanks so very much, from the bottom of my heart. I’ll the best. Very kind.Caring, and professional. I will always remember that day January 24,2025. Thanks so very much, from the bottom of my heart. I’ll make sure I tell others about you all. More
by SNOOKUMBABY62
Employees Worked With
January 30, 2025
They didn’t keep me informed about my car as promised. Never updated me, any progress etc. Never updated me, any progress etc. More
by ERICMED1
Employees Worked With
January 30, 2025
John was knowledgeable and didn’t pressure us. We told him we would be ready to buy in a few weeks. He contacted us, made an appointment and we bought our car that day. Very friendly atmosphere We told him we would be ready to buy in a few weeks. He contacted us, made an appointment and we bought our car that day. Very friendly atmosphere More
by PHILBINP
Employees Worked With
January 30, 2025
Outstanding service, with professional courtesy. On time service and detail oriented with personal service and delivery On time service and detail oriented with personal service and delivery More
by JACQUELINE TORRES
Employees Worked With
January 29, 2025
The service department performance is not what I expected. I was giving minimal information regarding services provided for my car, nor did I received any paperwork regarding services provided l bro expected. I was giving minimal information regarding services provided for my car, nor did I received any paperwork regarding services provided l brought my vehicle in because of a recall. However the issue wasn't corrected. I called to discuss the issue and was giving an appointment for February. I'm somewhat concerned about the service I'm receiving. At this point I am sorry I brought your car. More
by LETHA_HOLLY
Employees Worked With
