Volkswagen of Oak Lawn

This was by far the best deal I closed when purchasing a vehicle. Thank you VW of Oak Lawn. vehicle. Thank you VW of Oak Lawn. More

I had a wonderful experience at Volkswagen of Oak Lawn. My salesperson (David) is very knowledgeable , helpful ,and efficient. His customer service was 100% the Reason WHY I ultimately purchased the vehic My salesperson (David) is very knowledgeable , helpful ,and efficient. His customer service was 100% the Reason WHY I ultimately purchased the vehicle. His experience is valuable to the job that he is doing. I will definitely in the future consider VW of Oak Lawn for my car purchases. More

Don't waist your time or have your credit ran unnecessarily. I came to the dealership with a pre-approval from Capital One to look at one specific vehicle. I was greeted warmly and was very inter unnecessarily. I came to the dealership with a pre-approval from Capital One to look at one specific vehicle. I was greeted warmly and was very interested in the vehicle the gave me a price and I agreed to it since it was close to closing we agreed that I would come back Monday to finish off the paperwork instead what happened they RAN my wife's and my credited a total of 10 TIMES which they on said they would run it once! Although I was pre-approved through Capital One. I called before I went there and David told me that the manager was off and that he would be off on Tuesday I told him if I could come in Wednesday and he said thursday would be better. I called Thursday in the morning David assured me that the inspection was done and everything was ready to go. And I want a half later as you can see in a text messages they "sold" the vehicle to someone. I spoke to a sales manager Dan and he assured me that he would correct the situation and call me back it's been over a week and I have not received a call. Don't waist your time. As you can see on the screenshot I have left several reviews and several businesses and always giving my honest opinion. So as per my opinion this is a bad business the conducts bad business practices. More

Process was very fast and easy, they treated us great. Would recommend asking for Lucio, great guy and great personality and was very respectful to us. Would recommend asking for Lucio, great guy and great personality and was very respectful to us. More

Great experience. Celia M was very easy to work with. Probably the best experience I’ve had with a dealership. Happy to once again be Farfignugen. Probably the best experience I’ve had with a dealership. Happy to once again be Farfignugen. More

Shame you can’t give zero stars. Between the GM Dan and salesman John I wouldn’t recommend this dealership to my worst enemy. They lie threw their teeth and when confronted about anything they refuse to ta salesman John I wouldn’t recommend this dealership to my worst enemy. They lie threw their teeth and when confronted about anything they refuse to take or return calls Car has many issues and had to go over their head directly to Volkswagen were a formal complaint was filed against this dealership Too many VW dealers out there to subject yourself to deal with these kind of people. This is my 3rd VW and probably won’t be our last but we will definitely be steering clear of OakLawn VW. More

My husband and I had the pleasure of working with both Rolando and Celia. Both were welcoming, humble, didn't rush us and were completely transparent with our reality. After visiting 6 other car dealers Rolando and Celia. Both were welcoming, humble, didn't rush us and were completely transparent with our reality. After visiting 6 other car dealerships, Volkswagen of Oak Lawn enveloped us and sold us the two vehicles that would suit our family for years. We also had the pleasure of working with Kevin with regards to the financing. Kevin also humbled us with our reality and not once, did we feel any pressure. Quite the contrary, Kevin took the time to answer questions we had, was beyond organized and professional. Rolando, Celia and Kevin - thank you. Thank you for the honesty, the time, the patience and all of the work that was shown. Thank you for making us laugh and for making us feel at home. Thank you to Volkswagen of Oak Lawn....your attention to detail, welcoming us and for our 2 vehicles More

Had an amazing experience at vw dealership.The sales associate Rolando Perez gave me exellent customer service and was very thorough about the sale. Awesome place to get a car, really recommend it and l associate Rolando Perez gave me exellent customer service and was very thorough about the sale. Awesome place to get a car, really recommend it and look for Rolando Perez. More