Back

Volkswagen of Oak Lawn

Oak Lawn, IL

3.7
135 Reviews

8920 South Cicero Avenue

Oak Lawn, IL

60453

Directions

Filter Reviews by Keyword

By Type

Showing 135 reviews

July 29, 2022

Services refuses to provide loaner on 2012 Passat with clock spring recall the car is not drivable. By law they are required to. Giving me the run around. Says they don't have any loaners. Any car on t More

by claudiabakken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Daniel Lopez
Aug 01, 2022 -

Volkswagen of Oak Lawn responded

We are sorry to hear you are not satisfied with your experience. We take customer's feedback very seriously. We have passed your concerns about the Loaners to our Management team. Please contact us directly at info@vworland.com and we would be able to assist you further. Sincerely, Volkswagen of Oak Lawn

July 16, 2022

Nos ayudaron muchísimo para lograr tener el carro que queríamos, fueron muy amables y respetuosos. Gracias por su buen trabajo. More

by Susana Licea
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Campos
Jul 18, 2022 -

Volkswagen of Oak Lawn responded

Thank you for the five star review!

July 15, 2022

Volkswagen of Oak Lawn has great customer service and is always at the top with customers concerns and questions, I would highly recommend the dealership to anyone looking for a successful experience. More

by Guzman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Campos
Jul 15, 2022 -

Volkswagen of Oak Lawn responded

Thank you for the for wonderful recommendation!

July 15, 2022

David and Lucio were the best! Great customer service, very knowledgeable, and efficient. If you are looking for a car we recommend VW of Oak Lawn with David and Lucio! More

by Astrid
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Campos, Kevin Boyle, Lucio Herrera
Jul 15, 2022 -

Volkswagen of Oak Lawn responded

Thank you for the five star review! We hope you enjoy your New VW and we look forward to seeing you again at Volkswagen of Oak Lawn.

July 15, 2022

The dealership was very convenient. This dealership made you feel welcomed. I didn’t feel pressured and they took there time to answer my questions. More

by jenee_gooch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Campos, Kevin Boyle
Jul 15, 2022 -

Volkswagen of Oak Lawn responded

Thank you for the wonderful response.

July 14, 2022

David was great! He was very helpful from beginning to end! I am happy with my purchase! He made sure it was everything I wanted! Thank you David! More

by at
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Campos
Jul 14, 2022 -

Volkswagen of Oak Lawn responded

Thank you for the wonderful response! We appreciate it!

July 14, 2022

I was literally in an out. I’m use to being at a dealership like I’m in a job 8-12 hrs. I was in there max 3 hours. Got everything i wanted my new car to have with the price. T More

by saquanta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Lopez, David Campos, Kevin Boyle
Jul 15, 2022 -

Volkswagen of Oak Lawn responded

We are thrilled you had an outstanding experience with us. We hope you enjoy your New VW and we look forward to seeing you again at Volkswagen of Oak Lawn!

July 14, 2022

Easy to deal with honest and professional people fastest car I ever bought friendly people More

by Rashid
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Campos
Jul 15, 2022 -

Volkswagen of Oak Lawn responded

We are thrilled you had an outstanding experience at Volkswagen of Oak Lawn. Enjoy your New vehicle!

July 13, 2022

David guides you through the whole process perfect comunicación and answers every question also perfect spanish and english More

by Jesus villegas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Campos
Jul 13, 2022 -

Volkswagen of Oak Lawn responded

Thank you for the five star review!

July 06, 2022

David of VW Oak Lawn went above and beyond to make my purchase simple and pleasurable. He and his staff worked hard to find the vehicle I was searching for. They located it, personally delivered it to me More

by JL
Recommend Dealer
Yes
Employees Worked With
David Campos