Volkswagen of Oak Lawn

Top notch! ! Service by Tyler was amazing. I needed a lot of service for my Beetle and he got it all done. I didn’t realize how much work was needed but he expla ! Service by Tyler was amazing. I needed a lot of service for my Beetle and he got it all done. I didn’t realize how much work was needed but he explained everything in full detail and I am good to go. I am completely satisfied!! Thanks Tyler!! More

No effort wanted to charge 2 separate diagnostic fees of 200 each never going here again 200 each never going here again More

Josh Malone went above and beyond to make sure the customer was satisfied. True customer service! My go-to guy from now on! Please continue to serve customers this way, it matters and makes huge diff customer was satisfied. True customer service! My go-to guy from now on! Please continue to serve customers this way, it matters and makes huge difference! More

Accommodating, getting the part took 3 weeks. Not counting weekends. Parts person Tyler was cordial. When the part did come in, he kept me updated. The person who took the payment was rude. I was Not counting weekends. Parts person Tyler was cordial. When the part did come in, he kept me updated. The person who took the payment was rude. I wasn’t warned that a 3% charge would be added on if I used a charge card. I didn’t have my debit card with me. If I would have known, I would have saved myself $50. And brought my debit card or cash. My ride left and I live 3 miles away. More

We are frequent buyers from Volkswagen of Oak Lawn. We have been purchasing cars from them since 2004. We have tried other Volkswagen locations, but always go back to the Oak Lawn location because we a We have been purchasing cars from them since 2004. We have tried other Volkswagen locations, but always go back to the Oak Lawn location because we always get the best rate and price from them. I recommend them 100%. Alexis was great. She was very knowledge and worked hard to get us the best price. More

I would never go back, they don't wash your car, they charge for using a credit card and I wouldn't recommend it to anyone charge for using a credit card and I wouldn't recommend it to anyone More

Service was good, my vehicle received great service! The part came in fast and was installed in no time! The part came in fast and was installed in no time! More

I appreciate the support and quick turn around when I mess up the day of the appointment. mess up the day of the appointment. More

Whoever hired Nathan As The Sales Manager Here At Volkswagen Of Oak Lawn Needs To Seriously re-think his/her decision! He needs to be re-evaluated mentally and professionally! Nathan maliciously refu Volkswagen Of Oak Lawn Needs To Seriously re-think his/her decision! He needs to be re-evaluated mentally and professionally! Nathan maliciously refused to pay my transportation company for delivering a vehicle for Volkswagen of Oak Lawn. Not only refused to pay but became belligerent and threatening! I would be afraid to walk away from a sales deal with him be he is unpredictable! I am terrified to be in his presence! Tonight I still have not received payment for my services! I have plenty nasty receipts from our text threads! Please some Executive of Volkswagen please help us! More

I want to give a big shoutout to this place! They truly know what they’re doing. Their service representatives are highly professional, and their managers are equally outstanding. The technician They truly know what they’re doing. Their service representatives are highly professional, and their managers are equally outstanding. The technicians are incredibly dedicated to addressing your concerns, leaving you with the confidence that they’ve got your back every step of the way More