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Volkswagen of Oak Lawn
Oak Lawn, IL
136 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 136 reviews
December 30, 2022
Just the facts so customers know what they are getting into. Told me my credit score of 854 was only good for 9.9% for a loan although I was preapproved on their own website at 6.7%. Then, offered me $10 into. Told me my credit score of 854 was only good for 9.9% for a loan although I was preapproved on their own website at 6.7%. Then, offered me $1000 on my trade that Carmax valued at $4300. Then, they couldn't explain how the advertised price of $21,995 was going to total $39,336 after payments at 9.9%. I know how this game is played but this was just silly. I am willing to negotiate but when the other party shows upfront that they are not negotiating in good faith, you have to walk away. I tried to make a deal on the phone and they told me I had to come in. I took time off work, drove over an hour each way, and just wasted half the day with practices I find to be intentionally deceiving. I would not recommend this dealership. More
by JESSE M
Employees Worked With
Jason Carnes
December 04, 2022
John Hickey was our salesman. He was patient and very helpful in finding my dad a great vehicle. Everyone at the dealership was very friendly and helpful. Will definitely be back He was patient and very helpful in finding my dad a great vehicle. Everyone at the dealership was very friendly and helpful. Will definitely be back when we're ready for another vehicle. More
by GinK
September 30, 2022
Eduardo was amazing salesman. The financial manager was great as well. I highly recommend this dealership. They were very accommodating and not pushy on trying to get you to buy a The financial manager was great as well. I highly recommend this dealership. They were very accommodating and not pushy on trying to get you to buy anything. Eduardo was very patient and caring. He cared so much to the fact of taking a break during the sale to take me to McDonald’s for a quick bite to eat. I’m a diabetic and he was conscious of my health needs at the time. My blood sugar level was low and he made sure I was ok. Eduardo is the best. More
by Michelle B
August 25, 2022
Very straight forward and legit. I feel like the customer service was great! David took care of me. I feel like the customer service was great! David took care of me. More
by joevanpelt0
Employees Worked With
August 22, 2022
Very nice experience,sales person was very helpful and listening for my need all the time . listening for my need all the time . More
by annnn
August 16, 2022
David, Danny, John & Kevin made my car buying experience speedy & great! They explained & answered all my questions about the Tire & Wheel warranty that I was hesitant in adding on to my purchase. I reall speedy & great! They explained & answered all my questions about the Tire & Wheel warranty that I was hesitant in adding on to my purchase. I really felt at home here. Down to Earth bunch of guys that actually listen, explain pros, cons & just overall care. Hard to find but found it here! More
by jezyrkowski
August 16, 2022
Great service and they keeping up with communications updates, I will definitely come back to do business updates, I will definitely come back to do business More
by jaimec8_us
August 12, 2022
Oakland vw went above and beyond to make my wife and myself happy thank you. myself happy thank you. More
by gooycheese
August 10, 2022
Dealt with a few people before David and it was atrocious. Then he made it all better. Took care of me and my family while purchasing 2 vehicles and my 3rd families purchase will go to him as well atrocious. Then he made it all better. Took care of me and my family while purchasing 2 vehicles and my 3rd families purchase will go to him as well soon. More
by rpodrid
Employees Worked With
August 02, 2022
David at Volkswagen of Oak Lawn was very attentive and helpful. He answered all of our question and helped us decide on our new ATLAS. By the way he is bilingual. This is our second vehicle from this deal helpful. He answered all of our question and helped us decide on our new ATLAS. By the way he is bilingual. This is our second vehicle from this dealership and we'll keep coming back as they always provide a 5 star service. More
by samrodzluna
Employees Worked With
