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Volkswagen of Oak Lawn
Oak Lawn, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 210 reviews
Arshan Alamgir is a liar. I'd like a call back from the GM to discuss your employees shady tactics. He will tell you things, then change them and make up reasons as to why he I'd like a call back from the GM to discuss your employees shady tactics. He will tell you things, then change them and make up reasons as to why he can't do them which are not based in fact. TAKE YOUR BUSINESS ELSEWHERE. I personally will assist anyone in getting a better deal on a VW from the plethora of other VW dealers in the region. I thought I was dealing with a reputable person/dealership. I was wrong. More
Disappointing customer service They convinced me to buy full bumper to bumper insurance for my new car plus tire and rim insurance, yet whenever there is an issue with the vehicle, They convinced me to buy full bumper to bumper insurance for my new car plus tire and rim insurance, yet whenever there is an issue with the vehicle, I have to pay crazy amounts to fix it. They will scam you out of your money in a heartbeat. More
Happy & Satisfied Existing Customer I went to the dealership to service my 2016 Beetle and ended up buying a 2018 model. It was an offer a could not refuse due to a 6 year warranty/72,0 I went to the dealership to service my 2016 Beetle and ended up buying a 2018 model. It was an offer a could not refuse due to a 6 year warranty/72,000 miles. Mike Sullivan - (Sales Consultant) along with Arshan Alamgir (Sales Manager) were very patient with me by taking the time to answer all my questions. At no time did I feel pressured by them to make a purchase. I would truly recommend anyone to visit this dealership when purchasing a car. More
Scam Artists BUYER BEWARE !!! Don’t buy at this dealership !!! Scam artists throughout !! Totally unprofessional and incompetent people working in the sales depart BUYER BEWARE !!! Don’t buy at this dealership !!! Scam artists throughout !! Totally unprofessional and incompetent people working in the sales department. Agreed to a price and have it in writing and after 4 days of trying to call in and pick up the car, the price was changed. I spoke to 3 sales managers, Patrick, Arshan, and Joe. All had a different story and couldn’t get on the same page. None returned my phone calls. Tristan the sales person left hanging out to dry and completely ignored me. Kevin the finance guy is totally irresponsible. The whole team at Mike Haggerty Volkswagen run a mom and pops store with 40 to 60 cars sold a month into the ground. More
Return Customer - 5th car niw Since 2004 I have bought all of our VW'S here - only at Mike Haggerty in Oak Lawn and 3 of those times only witb Rocco. I can only say that my experie Since 2004 I have bought all of our VW'S here - only at Mike Haggerty in Oak Lawn and 3 of those times only witb Rocco. I can only say that my experiences have been delightful, fun actually. I recommend the dealership - Just keep an open mind, but know what you want - Haggerty VW seems to hire a good staff -13 years now for me and I am planning on heading in for my next purchase there within days!! Good Luck More
TDI claim process Thank you Mr Paul Bednarz for your assistance with our TDI claim process. Very friendly environment and outstanding service department, will continue Thank you Mr Paul Bednarz for your assistance with our TDI claim process. Very friendly environment and outstanding service department, will continue to service out Jetta wagon at Mike Haggerty More
Don't go to Mike Haggarty Volkswagen Went into the dealership due to 0 down ad on TV. Wound up leaving with a high interest rate and a balloon lease terrible place. Went into the dealership due to 0 down ad on TV. Wound up leaving with a high interest rate and a balloon lease terrible place. More
Looking to buy the new Atlas SUV excited I have purchased 2 or 3 vehicles so far, and I'm looking to buy the newest Atlas VW. The reason I come back Is I get great service, whether I'm buying I have purchased 2 or 3 vehicles so far, and I'm looking to buy the newest Atlas VW. The reason I come back Is I get great service, whether I'm buying or servicing my vehicle or if I just stop by to say hello. More
Went there to look at a car found on Autotrader.com So my husband and I went to the dealership this past weekend to look at a car we found on Autotrader.com and Cars.com. Obviously, the price was lower So my husband and I went to the dealership this past weekend to look at a car we found on Autotrader.com and Cars.com. Obviously, the price was lower on the internet then the sticker price on the lot, but I expected this. The games began when we started to discuss the internet price, the trade in value on our car, which came in low as expected and since it was not paid off we would end up owing additional money. I expected this too. The problem with this place was we talked about the internet price that they claimed they would "honor". So they took the internet price and subtracted out the amount they would give for our car, then added back into the amount the remainder stilled owed to the financing company. So from there were added taxes and some other fees, but when the sales guy came back from talking to the sales manager to see if we could negotiate a lower amount then what everything should have been with taxes and fees the sales man came back with a piece of paper $4,000 higher then what it should have been based on internet price minus trade in value plus remaining balance and taxes and fees. This was so outrageous we just up and left, This dealer was seriously up to something shady and not even worth our time! If I could give them zero stars I would!!! What a scam that was. More
Bait and switch If I could give zero stars I would. Be cautious of the Bait and switch with these guys. Worked out a deal online before we got there in order to save If I could give zero stars I would. Be cautious of the Bait and switch with these guys. Worked out a deal online before we got there in order to save time. Once we revealed we had our own financing they tried to up the price by almost $2000 since they wouldn't be getting any "kickback" from the finance company. Terrible way to do business, the manager was a real dick as well and told us to go buy the car down the street on our way out the door. We were trying to be flexible and were willing to go up on the price even though we had agreed on a lower one, but obviously not $2000 more. We don't live close so it took an hour to get there and we had to get a babysitter for our little ones as well. More