Volkswagen of North Tampa - Service Center

Called Dustin with the problem he ask me to bring my car right in. When I got there and explained the problem he took my car right into service and found the problem and I was back on the road in 30 minutes right in. When I got there and explained the problem he took my car right into service and found the problem and I was back on the road in 30 minutes. Thank you Dustin. More

Told Dustin what was going on he got my car in the shop and it was completed in 30 minutes and I was on my way. Thank you Dustin and it was completed in 30 minutes and I was on my way. Thank you Dustin More

Jakub provided the best customer service and went above and beyond for me! I had such a great experience! and beyond for me! I had such a great experience! More

In my experience at this dealership the people there are helpful and provide kind and quick service helpful and provide kind and quick service More

Capable, friendly and knowledgeable, service. Enjoyed my stay. I was somewhat shocked at the cost when I learned the car is only worth a little over $2000. Enjoyed my stay. I was somewhat shocked at the cost when I learned the car is only worth a little over $2000. More

Fantastic service! They were able to decipher what was wrong with the tire in a timely fashion. They were able to decipher what was wrong with the tire in a timely fashion. More

Very informative, everyone was very polite. Has a nice waiting area to relax while your car is being serviced Has a nice waiting area to relax while your car is being serviced More

My overall experience has been significantly improved due to the personal attention, time and assistance both Will and Mandi have provided wrote resolve an ongoing issue. to the personal attention, time and assistance both Will and Mandi have provided wrote resolve an ongoing issue. More

The service department was so helpful and courageous. The service consultant Dustin Dalziel explained everything to me and made sure my wait was not to long also had my car washed when it was returned t The service consultant Dustin Dalziel explained everything to me and made sure my wait was not to long also had my car washed when it was returned to me. More

Left 2 live messages and one voicemail and never received a call back.Was told if we paid for a system check, and had items repaired cost of system check would go towards repairs. Told we needed a CD ROM to a call back.Was told if we paid for a system check, and had items repaired cost of system check would go towards repairs. Told we needed a CD ROM to repair issues with the Infomation display, price on invoice was $43.00. Then days later I received an email stating parts were order by me, the CD ROM, and price was listed as $163.00. I phoned twice and spoke to workers, who could not help but said they would let our assigned person know and we would receive call back. Also left a voice message regarding all of this with our assigned person and 2 weeks later NOBODY has called us. The Original appointment was a Problem, and we were apologized to and told we were assigned New person and still Poor Service. Very disappointed. We have heard from Numerous owners of our same vehicle with the Same problems with malfunctioning infomation display problems. Shouldn’t a CD ROM update be of no charge, as is the case with our Lexus and previously owned cars More