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Volkswagen of North Tampa - Service Center

Tampa, FL

4.6
784 Reviews

784 Reviews of Volkswagen of North Tampa - Service Center

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February 15, 2022

They got me in and out quickly. My service rep, Madelyn was great, she was very professional. More

by VALWILLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madelyn
Mar 11, 2022 -

Volkswagen of North Tampa responded

Thank you for sharing your appreciation for our team member Madelyn!

February 11, 2022

Great experience, received nicely and explained clear for the packages and service was amazing Thank you More

by ashok.peddi4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BRIAN JAMES COODY
5.0
This rating includes all reviews, with more weight given to recent reviews.
JUAN CARLOS SUAREZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
STEPHEN JOHN ROSEMURGY, STEPHEN J
5.0
This rating includes all reviews, with more weight given to recent reviews.
SYED WALAYAT ZAIDI
5.0
This rating includes all reviews, with more weight given to recent reviews.
CHRISTOPHER THEDORE ARFSTEN
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOSHUA KENNETH JOHNSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
TONI LYNN WYMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MARQUIS DONNELL WALTON, CHRISTINA K FLORES
February 02, 2022

Awesome Service received on my last visit even though it was a Saturday and almost closing time More

by LANDE S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Diaz
Feb 09, 2022 -

Volkswagen of North Tampa responded

Thank you for the wonderful review, Lande!

January 30, 2022

My advisor was Joseph who provided me an outstanding service, sadly the weren’t able to fix the car, but the way that the services manager Jason treated me was awful, after they couldn’t repair the car More

by jfmonsalvemartinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Manager Jason Hunziker zero stars, worst service ever, treated me rudely on the other hand Joseph diaz 5 starts, he provided me such a good service, even when gave me bad new he did it respectfully and treated me well
Feb 25, 2022 -

Volkswagen of North Tampa responded

This is upsetting to hear and we would like to better understand this issue. Please send us an email if we can go over these concerns with you directly. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

January 20, 2022

It was a great experience. The staff is as kind and efficient. The service was excellent! More

by DESTINY.DAVISLATIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CHRISTOPHER THEDORE ARFSTEN
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOSHUA KENNETH JOHNSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
TONI LYNN WYMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2022 -

Volkswagen of North Tampa responded

Thank you for the excellent review, Destiny!

January 19, 2022

excellent service experience. Everything was attended to, and all of my needs were taken care of on my vehicle. More

by GARRYELSER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CHRISTOPHER THEDORE ARFSTEN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2022 -

Volkswagen of North Tampa responded

Thank you for the wonderful review!

January 18, 2022

They have wonderful service and my car was finished quickly! I appreciate all the hard work! More

by BETHANYLHOLMES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOSHUA KENNETH JOHNSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2022 -

Volkswagen of North Tampa responded

Thank you for the excellent review, Bethany!

January 18, 2022

Outstanding customer service from Joe in Service! I recently took my Passat to Volks of North Tampa for a repair - the replacement of the front sensor assembly. I picked my car up on a Saturday and rec More

by steve@kopischke.us
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Diaz
Jan 23, 2022 -

Volkswagen of North Tampa responded

We're delighted to hear our team member Joe delivered an excellent customer service experience! Thank you for the fantastic review!

January 18, 2022

Very very poor service. Can't give customers what they promise. Will never never do business's with this dealership again. More

by BIFISH426
Recommend Dealer
No
Employees Worked With
Danny in service and also a manager that I don't know what his name is.
Feb 25, 2022 -

Volkswagen of North Tampa responded

We apologize if this was your experience with us and would like to know more. Please send us an email if you'd like to tell us more about your visit. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

January 18, 2022

Very efficient. Was able to get out in a short time. They did a great job. Love the video they sent me. More

by CINDYJOHNSON464
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Diaz
Jan 23, 2022 -

Volkswagen of North Tampa responded

Thank you for the excellent review, Cindy!