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Volkswagen of North Tampa - Service Center

Tampa, FL

4.6
754 Reviews

754 Reviews of Volkswagen of North Tampa - Service Center

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January 16, 2022

The best service ever! The service advisor was very prompt, customer service was great and the lounge was very clean, thank you! More

by TYESTEVE10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CHRISTOPHER THEDORE ARFSTEN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2022 -

Volkswagen of North Tampa responded

Thank you for the amazing review!

January 14, 2022

Great customer service! The service advisor was prompt and professional. The customer waiting lounge was very clean. More

by CCLARK222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CHRISTOPHER THEDORE ARFSTEN
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOSHUA KENNETH JOHNSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
TONI LYNN WYMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2022 -

Volkswagen of North Tampa responded

We're thrilled to hear our team delivered an excellent customer service experience -- thank you!

January 14, 2022

As usual, service department beats expectations! I appreciate you all, thanks for everything you do. More

by MIKE.SFORZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CHRISTOPHER THEDORE ARFSTEN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2022 -

Volkswagen of North Tampa responded

Thank you for the amazing review, Mike!

January 14, 2022

The service writer was very communicative. There was some delays in parts which caused a delay in repairs. More

by 2006ROO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CHRISTOPHER THEDORE ARFSTEN
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2022

Always great service! Just wish the wait wouldn’t be so long. Other then that great service over all! More

by MMSANTOS1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CHRISTOPHER THEDORE ARFSTEN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2022 -

Volkswagen of North Tampa responded

We're happy to hear our team delivered a great customer service experience -- thanks!

December 31, 2021

Joshua Johnson spoke to me about everything going on with my vehicle. The shop at Volkswagen of North Tampa is very thorough. Will continue to bring business to this dealership! More

by TEB0613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOSHUA KENNETH JOHNSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Hunziker
Feb 10, 2022 -

Volkswagen of North Tampa responded

Thank you for sharing your appreciation for our team member Joshua!

December 31, 2021

I worked with Joshua at Volkswagon. He was very accommodating and had excellent communication skills. I enjoyed working with the volkswagon service department. More

by Trenton.j.doss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOSHUA KENNETH JOHNSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2022 -

Volkswagen of North Tampa responded

Trenton, thank you for sharing your appreciation for our team member Joshua!

November 12, 2021

VW of North Tampa Service is excellent. They checked my fluids, and topped off all of my tires for me. TPMS Light NO MORE! More

by TEB0613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BRIAN JAMES COODY
5.0
This rating includes all reviews, with more weight given to recent reviews.
JUAN CARLOS SUAREZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
CHRISTOPHER THEDORE ARFSTEN
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOSHUA KENNETH JOHNSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
TONI LYNN WYMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Hunziker, MARQUIS DONNELL WALTON
Nov 23, 2021 -

Volkswagen of North Tampa responded

Thank you for the fantastic review!

November 11, 2021

Great service as usual very attentive highly recommended from a former used car manager from Ohio More

by JJOLAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CHRISTOPHER THEDORE ARFSTEN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2021 -

Volkswagen of North Tampa responded

Thank you for the amazing review!

October 28, 2021

The repair to my car was done as requested. The "service" aspect was as mediocre as expected. No one called to let me know my car was ready. I called at 5 pm. It was ready. I got there and I was t More

by LAURA7613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug (I think)
...
75