Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
760 Reviews of Volkswagen of North Tampa - Service Center
Sort by
March 19, 2022
New ownership, new staff, still friendly & courteous. Service waiting area clean & comfortable, but chairs could use a refresh. Disappointed that the "biscotti" snacks were missing. Service waiting area clean & comfortable, but chairs could use a refresh. Disappointed that the "biscotti" snacks were missing. More
by RVFRIDH
Verified CustomerEmployees Worked With
Danilo Pichardo
March 18, 2022
Everyone was pleasant and efficient. Work was done within the time frame given and the car was washed. Work was done within the time frame given and the car was washed. More
by LMLAROCK1
Employees Worked With
March 18, 2022
Scheduling of the service appointment was fast and efficient. The service advisor was friendly and knowledgeable. Service was performed quickly. A video review from the technician was provided explain efficient. The service advisor was friendly and knowledgeable. Service was performed quickly. A video review from the technician was provided explaining in detail the service performed. Very satisfied with my visit. Great work! Thank you. More
by RTKTPABAY
Employees Worked With
Madalyn Sanders (Service Advisor - Service Dept.)
March 18, 2022
The entire experience was great. The staff was knowledgeable and helpful. As a long time customer of this facility...most impressed with new transition team. LMR The staff was knowledgeable and helpful. As a long time customer of this facility...most impressed with new transition team. LMR More
by 2020LMR
Employees Worked With
February 25, 2022
All of our concerns were dealt with in a timely and well explained fashion. Another dealership had made an incorrect diagnosis and this dealership was able to take care of it properly. explained fashion. Another dealership had made an incorrect diagnosis and this dealership was able to take care of it properly. More
by ROBNJENPLUS1
Employees Worked With
February 24, 2022
I’ve been a fan of this dealership every since I owned my first new jetta. So it’s wh I’m back!! first new jetta. So it’s wh I’m back!! More
by BUMMERBROWN
Employees Worked With
February 11, 2022
Great experience, received nicely and explained clear for the packages and service was amazing Thank you the packages and service was amazing Thank you More
by ashok.peddi4
Employees Worked With
Other Employees :
MARQUIS DONNELL WALTON, CHRISTINA K FLORES
January 30, 2022
My advisor was Joseph who provided me an outstanding service, sadly the weren’t able to fix the car, but the way that the services manager Jason treated me was awful, after they couldn’t repair the car service, sadly the weren’t able to fix the car, but the way that the services manager Jason treated me was awful, after they couldn’t repair the car he told me that the car was completely safe to drive which it wasn’t because the adaptive cruise control suddenly starts failing and when this happened the car lose the capability to brake when it’s required, so the car wasn’t safe but Jason (manager) keep saying that is safe, he was very sarcastic and he said that if i know that is not working and try to use it is on me if i get an accident, but they have to fix the features of the car that the dealer used to convinced me to buy it More
by jfmonsalvemartinez
Employees Worked With
Service Manager Jason Hunziker zero stars, worst service ever, treated me rudely on the other hand Joseph diaz 5 starts, he provided me such a good service, even when gave me bad new he did it respectfully and treated me well
