Volkswagen of North Tampa - Service Center

They had my car for the ac not working gave it back after almost a week stating they couldn’t find the issue but put dye in the line to see if they could locate a leak. One day after it was returned problem almost a week stating they couldn’t find the issue but put dye in the line to see if they could locate a leak. One day after it was returned problem started all over. Took it back they kept it for 2 weeks, after finally ordering a part and fixing it, communication was not good as to when it was done. Went to pick it up had a huge bolt in the tire that they had to also repair. More

Dealership looks welcoming and service advisor was very transparent explaining the services that the car needed based on mileage. transparent explaining the services that the car needed based on mileage. More

Service was great, as usual, its a pleasure to walk into a place with such consistent level of service! Keep it up!. a place with such consistent level of service! Keep it up!. More

Followed through on part warranty that needed to be fixed. No hassle and made our visit pleasant. We will return for future service needs at this location. fixed. No hassle and made our visit pleasant. We will return for future service needs at this location. More

Seriously so much better of service then visits prior. So fast and efficient! Thank you! So fast and efficient! Thank you! More

Very satisfied with the service done to my car! Michael was very helpful and the pricing couldn’t be better. Thank you! Michael was very helpful and the pricing couldn’t be better. Thank you! More

They kept me informed and texted videos and explanations. The worked seemed to go very fast. The worked seemed to go very fast. More

My advisor Joe was absolutely the best. He was attentive and always updating me. Appreciate his service and will request him for all future needs. He was attentive and always updating me. Appreciate his service and will request him for all future needs. More

1) never told me that the maintenance department was 2 days behind 2) service advisor not very helpful with updates on my car 3) inaccurate description of work that needed to performed on my car days behind 2) service advisor not very helpful with updates on my car 3) inaccurate description of work that needed to performed on my car More