Volkswagen of North Tampa - Service Center

Amelia was my service writer, she was very helpful and professional. She had my car in and out quickly. I will definitely be back. professional. She had my car in and out quickly. I will definitely be back. More

Dustin was great and informative. I didn't feel pressured to do everything suggested but I appreciated the recommendations and was able to get the necessities done. Mandi and Jakub we I didn't feel pressured to do everything suggested but I appreciated the recommendations and was able to get the necessities done. Mandi and Jakub were also very helpful when I arrived earlier than scheduled. Great Team! More

I went there to get my transmission flush on my 2013 Beetle VW and I was served by Jakub. He was very kind and professional. My wait was closed to 2 hours but Jakub kept keeping me informed on the prog Beetle VW and I was served by Jakub. He was very kind and professional. My wait was closed to 2 hours but Jakub kept keeping me informed on the progress. At any rate, great service by the staff and Jakub however I was in a hurry so the car was not washed as promise but Jakub said that if I would bring it in I could get that car wash owed. Thanks a lot Laura Vazquez More

Appreciated they didn’t press me to purchase everythin. HOWEVER I HATE HATE HATE these LONG reviews HOWEVER I HATE HATE HATE these LONG reviews More

Dustin was a super helpful and informative service advisor! He answered all my questions and made the process smooth and easy advisor! He answered all my questions and made the process smooth and easy More

Your Service Advisor Mandi Acevido was excellent! Very knowledgeable and helpful even though I didn’t have an appointment. A credit to your service staff!!! Very knowledgeable and helpful even though I didn’t have an appointment. A credit to your service staff!!! More

Took 2 days to get my car into the shop and then another 5 days to fix minimal issues 5 days to fix minimal issues More

Happy with the mechanics and actual service, but communication from service advisor was nonexistent. I had to constantly follow up to make sure things were getting done and get status updates. I wai communication from service advisor was nonexistent. I had to constantly follow up to make sure things were getting done and get status updates. I waited for over 2 hours for a simple oil change. And the service advisor didn’t even review the $5,000 quote with me of other maintenance that needed to be done to the vehicle. Just handed me the 5 pages of recommendations and sent me on my way. Service advisor didn’t review the inspection video with me. I had to contact him after waiting for 45 minutes after getting the inspection video to confirm what I wanted done to the car. Then was told I’d need to wait an additional 2 hours after already being there 2 hours. More

Horrible please call 813-917-0348, I paid for a oil change and I’m not even sure my oil was change change and I’m not even sure my oil was change More

The guy who took are of me was very nice and helpful with the entire process the entire process More