Volkswagen of North Tampa - Service Center

The lobby & offices are not friendly as Reeves was . I am not talking about the people that work there! I am talking about the atmosphere! The lobby & waiting room are to empty looking. You feel as I am not talking about the people that work there! I am talking about the atmosphere! The lobby & waiting room are to empty looking. You feel as if you might be in a hospital waiting room. Florida is happy & uses color! The service is fine. More

I normally work with Dustin, but he was out the day I brought my Tiguan in. I was greeted by Joshua and he handled my visit in a very friendly and professional manner. I also like the video from the tec brought my Tiguan in. I was greeted by Joshua and he handled my visit in a very friendly and professional manner. I also like the video from the technician Daniel. More

They could not locate the leak that was photographed by an outside mechanic. Also, gave me the car back with TPMS and light out indicator still on. an outside mechanic. Also, gave me the car back with TPMS and light out indicator still on. More

Dustin was a ton of help. I was in and out in a Jiffy. Thanks VWNT! I was in and out in a Jiffy. Thanks VWNT! More

The service I had with Joshua and the Volkswagen service teams were amazing. The mechanics always fix my vehicle issues with ease. I love the attention to detail. Thank everybody in the service department. teams were amazing. The mechanics always fix my vehicle issues with ease. I love the attention to detail. Thank everybody in the service department. More

Staff was very helpful. Very nice, clean waiting area. Service was quick and easy peasy Very nice, clean waiting area. Service was quick and easy peasy More

Had issue with AC. The diagnosis incorrect and also service is not good. This is for 2019 Atlas. AC stopped working after being inspected twice. The diagnosis incorrect and also service is not good. This is for 2019 Atlas. AC stopped working after being inspected twice. More

Dustin is always very helpful, greets me by name, friendly and honest. I also really appreciate Tristan as the mechanic - he takes the time to explain everything to me and has suggestions as to prope friendly and honest. I also really appreciate Tristan as the mechanic - he takes the time to explain everything to me and has suggestions as to properly diagnose any issues with my car. There is a very positive and upbeat energy in the service department that I did not feel for a while ... whatever changes you have been making, they have been very positive changes. There was a Service Advisor - he was a taller guy, kind of bald, and had glasses - nothing against him personally, but I did not like having my car checked in with him. He just did not have an upbeat personality. I have not seen him the past couple of visits. I prefer to go to Dustin. More

Service advisors do a poor job of greeting customers on arrival. Even if we aren’t the advisors customer, we should be welcomed on arrival to make us feel welcomed. arrival. Even if we aren’t the advisors customer, we should be welcomed on arrival to make us feel welcomed. More

Service was great and Mike was very courteous as usual. Car was spotless when service was completed. Car was spotless when service was completed. More