Volkswagen of North Tampa - Service Center

Gone downhill since changing ownership, overpriced, would not come there again for any reason whatsoever not come there again for any reason whatsoever More

Dustin is great! Very knowledgeable & responsive. Love working with him!! Always gives me the time & attention I need when I have questions about my car or recent ser Very knowledgeable & responsive. Love working with him!! Always gives me the time & attention I need when I have questions about my car or recent service. More

Friendly staff, could use more EV certified technicians to handle ID4 service work load. Car always has always returned clean and properly serviced. to handle ID4 service work load. Car always has always returned clean and properly serviced. More

Meeting with Amanda(Mandi) Acevedo; It gives me a warm feeling, that my car will be will taken care of by the dealership. I learned, that the company also service BMW, and a number of other dealership feeling, that my car will be will taken care of by the dealership. I learned, that the company also service BMW, and a number of other dealership in the area, as well as in Weskey Chapel. I will definitely recommend this dealership with friends, family and folks in my neighborhood. Once again thanks to your Service Consultant: Amanda(Mandi) Acevedo for her diligence when working with me. More

The entire service staff was awesome helped me with everything I needed for my daughter car without a hesitation after I decided to fix it my self they make sure i hade everything i need it I will visi everything I needed for my daughter car without a hesitation after I decided to fix it my self they make sure i hade everything i need it I will visit again mandi Acevedo was awesome 👌 More

Mostly good, just need more communication Daily updates would be good when it'll be in the shop for several days would be good when it'll be in the shop for several days More

Waited over 2 hours for simple oil change with a scheduled appointment. Drove away and dash lights up because mechanics did not reset after tire rotation. Had to return to dealership to complete the scheduled appointment. Drove away and dash lights up because mechanics did not reset after tire rotation. Had to return to dealership to complete the job. Unable to use facilities because water was shut off. Quality has consistently decreased over the past 3 years. More

They are thorough and professional and I appreciate the free shuttle service. Dustin is an extremely hard worker! I do wish there was better communication on wait time. I waited 3 hours before I asked for free shuttle service. Dustin is an extremely hard worker! I do wish there was better communication on wait time. I waited 3 hours before I asked for an update and it was suggested that I take a shuttle. I wish there was some sort of ETA app or there were hourly updates. More

I feel they always do their best to provide an excellent customer experience and explanation of repairs and service. customer experience and explanation of repairs and service. More

Always a great experience Dustin is an asset to your organization and someone to promote with in your group organization and someone to promote with in your group More