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Volkswagen of North Tampa - Service Center

Tampa, FL

4.5
820 Reviews

820 Reviews of Volkswagen of North Tampa - Service Center

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April 28, 2024

I feel like their were many things needed to be done on my car. I am not driving my car very much I could not understand why my care needed so many things worked on. More

by GLOVER.B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSHUA KENNETH JOHNSON
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2024

I was told that my car would only take an additional hour and it took 4 more hours to complete. I did receive $100 off of my service which made me happy. However, it does not really cover the extra 4 hours I More

by Tyler Wotring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Dalziel
2.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2024

Doesn’t won’t to work with older car. Make money on diagnostic and not interesting to repair your car. More

by Serge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dustin Dalziel
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2024

Excellent service and courtesy towards me during the service - Mandi is wonderful. Supporting staff were fantastic More

by MSHARMA4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mandi was excellent
April 18, 2024

Joshua is the best service representative and should get a promotion or raise this month. More

by AMANDA.DANKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSHUA KENNETH JOHNSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2024

Very professional and friendly staff. This dealership has done an excellent job communicating and keeping me in the loop on the status of my vehicle. More

by Bruce
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Dalziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2024

Loved the way I was kept informed of the progress of the service. Exceptional customer service. More

by mendenmari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSHUA KENNETH JOHNSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2024

I was recently in twice and Dustin was very helpful and friendly both times. I'm usually happy with everything at VW of North Tampa, but recently had to pay an extra percentage to use my credit card for pa More

by richreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Dalziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2024

The buying process was simply, efficient and quick. The team was knowledgeable and professional. Thank you. More

by RICKBOROWIAK
Recommend Dealer
Yes
Employees Worked With
NICHOLAS JAMES ALVAREZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2024

my ID 4 got problem in 10 days after purchase . I had tow the car to Lakeland Volkswagen and no proper update ,iam still waiting for my car to fix since more than 3 weeks now . And I tried to ca More

by KP19830601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jared Jester
4.0
This rating includes all reviews, with more weight given to recent reviews.
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