Volkswagen of North Tampa - Service Center

I came into to have the recently replaced brake booster inspected because I was still hearing grinding / swooshing noise. The mechanic left my coolant cap off after inspections. We were stranded on I-4 fou inspected because I was still hearing grinding / swooshing noise. The mechanic left my coolant cap off after inspections. We were stranded on I-4 four days later when the coolant was emptied out. You can actually see in the video they provide that he failed to put the cap back on. Dustin was extremely helpful during the process and follow up. Very frustrating and dangerous that the mechanic left that cap off. More

Nice staff, very professional. They treated me very nicely and helped me understand the problem with my car. They treated me very nicely and helped me understand the problem with my car. More

Everyone at the dealership is always helpful and getting everything I need done. It's easy to work with the VW service center. everything I need done. It's easy to work with the VW service center. More

Joshua in service rocks! !he went above and beyond! Good experience and customer service was excellent!! !he went above and beyond! Good experience and customer service was excellent!! More

After my initial experience on an oil change, and then the follow up on the work to be done on the car I had to describe my experience with service manager to get things straightened out. Original technic the follow up on the work to be done on the car I had to describe my experience with service manager to get things straightened out. Original technician did not follow up on a couple of the key items, but tire pressure engine, engine, light light on Little things like that on the follow up service manager expressed his concerns to the technician who initially did the job and straighten things out More

The customer service is very attentive and accommodating. The wait times have been ideal. I couldn't be happier with Amanda Acevedo (Mandi). She's been great. The wait times have been ideal. I couldn't be happier with Amanda Acevedo (Mandi). She's been great. More

Outstanding Dustin was polite during the process patient and understanding the needs of the customer. Excellent customer service. and understanding the needs of the customer. Excellent customer service. More

I asked dustin to please have the mechanic check for the plugfor the sunroof drain in which he started to argue with me about why would there be plug there. Instead of asking the mechanics about it he igno plugfor the sunroof drain in which he started to argue with me about why would there be plug there. Instead of asking the mechanics about it he ignored me and never had it checked because "he was too busy" eventhough it was one of the main reasons for me bringing the car in besides me oil change. When having body work checked he initally told me I had 3 dents after checking it under the lights. when I brought in the car for bodywork and iasked about the 3 dents he ll mentioned to me and said he never said that. He loves to gaslight and give attitude vs just talking with the mechanics to find out the answer.. acts like he's mister nice guy but he's a real jerk. More

Mandi was very responsive, she was knowledgeable, very efficient and she was pleasant and personable. She made getting the maintenance completed on my car simple and easy. efficient and she was pleasant and personable. She made getting the maintenance completed on my car simple and easy. More

Great staff & welcoming & explains & answers all questions/concerns Also excellent facilities and good coffee questions/concerns Also excellent facilities and good coffee More