Volkswagen of North Tampa - Service Center

Had an appt for 7:15am for a 20,000 mile service. It seemed to be an inconvenience to the two people working that my advisor does not come in until 9 am. I rescheduled this appt to an earlier date bu It seemed to be an inconvenience to the two people working that my advisor does not come in until 9 am. I rescheduled this appt to an earlier date but when I was called to schedule service I was given the a 7am appt time. I have always had early appt times as this is my families 4th VW car from this dealership but customer service has gone down hill since Morgan Auto has taken over. I waited over 2 hours for a basic 20,000 mile service and had to approach the service advisor playing with her nails to ask the status of my car. She was so rude from the moment she checked me in for my appt. More

Mandy Acevedo is fantastic,very understanding and helpful. Technician was very friendly and explained everything in detail helpful. Technician was very friendly and explained everything in detail More

My car service was completed ahead of schedule. The mechanic sent periodic video updates of the progress and the resolution of my issue. The mechanic sent periodic video updates of the progress and the resolution of my issue. More

Helpful service Routine for vw atlas cross sport. Timely clean and thorough in communicating needs Timely clean and thorough in communicating needs More

Great service. Anita explained everything and I really like to see the videos explaining what is wrong with the car. The courtesy shuttle home is an extra plus, ver Anita explained everything and I really like to see the videos explaining what is wrong with the car. The courtesy shuttle home is an extra plus, very helpful. More

Took care of problem fairly quickly. kept me informed during service process. Arranged ride home. kept me informed during service process. Arranged ride home. More

Needs better area for service. It was raining when my vehicle was returned and the carpets were filthy with mud which I have been unable to remove. It was raining when my vehicle was returned and the carpets were filthy with mud which I have been unable to remove. More

This is the second time we have had Josh as our service advisor. He is a great representation and brand ambassador for Morgan. advisor. He is a great representation and brand ambassador for Morgan. More

Service advisor did a great job and following up with all our questions on ordering fobs advisor did a great job and following up with all our questions on ordering fobs More

Great definitely would recommend super fast and easy and very nice I would go back very nice I would go back More