Volkswagen of North Tampa - Service Center

Went in there due to not being able to enroll new vehicle with the app and they have yet to fix the problem. Since we have gotten the car a month and a half ago, we have been calling and messaging in order f with the app and they have yet to fix the problem. Since we have gotten the car a month and a half ago, we have been calling and messaging in order for them to fix it and they still have not. Went there to get it fixed and they set us up with an appointment. Went to the appointment and after two hours they said to wait another 24 hours and it should be turned on. It has been several days now and the app still does not work. The worst experience I have ever had with a dealership. Been to several dealership, Tesla, Mercedes, bmw, Honda, etc and never had an experience where they were not able to fix or even give the courtesy to call back with a solution or help. More

Car was pulled around with dashboard lit up like Xmas tree! Why would you end service like that as though I would drive off with every sensor tripped, should have fixed that when you saw it not try to se tree! Why would you end service like that as though I would drive off with every sensor tripped, should have fixed that when you saw it not try to send me off as though that was normal. Had to then wait an additional 45 minutes to get that resolved More

Josh was very professional in his communications about our issue. He put me at ease when I was concerned about the required part being on backorder. our issue. He put me at ease when I was concerned about the required part being on backorder. More

Excelent customer service thanks and work I hope nothing wrong with the airbags thanks you so much wrong with the airbags thanks you so much More

Cool, relaxing and professional environment. The team members explained everything. I liked the video as well. The team members explained everything. I liked the video as well. More

One of my friend recommended me this dealership for service our family vehicles, Dustin was very helpful, the service center is very clean and comfy, I'm very happy with them. service our family vehicles, Dustin was very helpful, the service center is very clean and comfy, I'm very happy with them. More

Josh Anderson is an excellent service manager thank you . Keep up the good work . Highly recommended Keep up the good work . Highly recommended More

Pleasant service experience. Wish it was closer to my home location in Fort Myers. Long ride to reach dealership. Wish it was closer to my home location in Fort Myers. Long ride to reach dealership. More

Been servicing my car for last 5 years at this place . Last time was an utter disappointment . They don’t care about customer anymore . Last time was an utter disappointment . They don’t care about customer anymore . More

Dustin and the team did a wonderful job of getting me in and out of the service center in a timely manner. Dustin was friendly and professional and thoroughly answered my questions. The service mechanic per and out of the service center in a timely manner. Dustin was friendly and professional and thoroughly answered my questions. The service mechanic performed a thorough job of changing my oil as well as running the other diagnostic. More