Volkswagen of North Tampa - Service Center

I stopped in from out of town with a tire issue and Mandi went above and beyond to help! I was out of there within the hour! Exemplary customer service! went above and beyond to help! I was out of there within the hour! Exemplary customer service! More

They always take good care of me when I bring my vehicle in for service in for service More

Mandi was wonderful, she delivered on everything she said she would! Such great customer service :-). she would! Such great customer service :-). More

Best dealership in the area with one of the top service centers for all of your Volkswagens vehicle needs and maintenance. centers for all of your Volkswagens vehicle needs and maintenance. More

Even though service took a long time, Jakob was very nice and knowledgeable. I”ll be back for the next service. and knowledgeable. I”ll be back for the next service. More

I’ve always had a great experience at Volkswagen of North Tampa. Jakob was an excellent service consultant. Tampa. Jakob was an excellent service consultant. More

Extraordinary time to do oil change! 2 hrs to complete! Should not have taken that long. 2 hrs to complete! Should not have taken that long. More

Not my first time here, I recommend going to ONLY this dealership because they are always professional, polite, and the mgr Kevin works so hard to help a customer. The techs here are good at their trade! dealership because they are always professional, polite, and the mgr Kevin works so hard to help a customer. The techs here are good at their trade! Well done, North Tampa VW! More

Mandi and the technician did a great job explaining what was happening and my service options. was happening and my service options. More

This was a horrible experience. I scheduled a recall repair and drove there to be told they couldn’t repair it. There was another issue with the car where they said it would be 2 I scheduled a recall repair and drove there to be told they couldn’t repair it. There was another issue with the car where they said it would be 2-2 1/2 hours and it took over 4 hours to finish. When the car was brought up from the wash there was a residue on the car. The service advisor berated another employee (porter who drove the car up) and snapped at him and told him to wipe it down. The service advisor was very rude to the porter and this was in front of customers. The porter did not have the proper rag to wipe it down and the service advisor snapped at the porter again telling him to take it to the detail shop. The porter asked which detail shop and she snapped saying “I don’t care. Just do it “. I know this dealer will never be like Reeves was, but this was disgusting to see such horrible human behavior. More