Volkswagen of North Tampa - Service Center

Dustin and the dealership doing great BUT unfortunately the vehicle not doing good with me 2 times at the dealership for oxygen sensor and I am expecting third time go to dealership for oxygen sensors aga the vehicle not doing good with me 2 times at the dealership for oxygen sensor and I am expecting third time go to dealership for oxygen sensors again ( happened to me with last Atlas ) 3 times for oxygen sensors More

Excellent service from JAKUB SZTOR. Always grateful for his help. Always willing to help customers Always grateful for his help. Always willing to help customers More

Se tomaron mucho tiempo, el carro sigue con el mismo problema. They took a long time, the car still has the same problem problema. They took a long time, the car still has the same problem More

I was very impressed with the friendly staff and how quickly I was greeted and served for my appointment. I had an appointment for an oil change and to have a situation checked out on my car that is sti quickly I was greeted and served for my appointment. I had an appointment for an oil change and to have a situation checked out on my car that is still under warranty. Mandi was great however I was disappointed that the reason I brought my car in was not found. I was given an alternative to come back and leave my car. The happy workers are definitely a breath of fresh air. More

Prompt service, Anita kept me well informed of the status of my vehicle, and the tech provided me with detailed videos. of my vehicle, and the tech provided me with detailed videos. More

They have always done what they say they would. That is all anyone can ask. That is all anyone can ask. More

Anita was a huge help with getting my car fixed and back to me in a timely manner. She was very communicative and honest about all the work my car needed. to me in a timely manner. She was very communicative and honest about all the work my car needed. More

I came for a tuneup then drove 3 days afterwards with a rattling engine ready to stall. It was an engine cap that was over tightened. 2 nd time this has happened. Always come to Florida Ave center. Service rattling engine ready to stall. It was an engine cap that was over tightened. 2 nd time this has happened. Always come to Florida Ave center. Servicemen please be attentive. Big inconvenience leaving my car overnight for this. Also my brand new tires purchased in your department and driven on only 3 days were rated an 8-9!! Shouldn’t they have been rated a 10? Not pleased about all this. More

Well mannered and courteous, video was nice. It really helped me understand the process. Customer Service MGR exceptional. It really helped me understand the process. Customer Service MGR exceptional. More

Raphael Taft is the individual we worked with when purchasing our vehicle. He was extremely helpful and considerate. I would give him 4.5 stars. The reason for only three stars is that once we left th purchasing our vehicle. He was extremely helpful and considerate. I would give him 4.5 stars. The reason for only three stars is that once we left the dealership, we were basically ghosted. My husband has called and tried to speak with someone from the dealership about promises made (and written in the contract) along with just a couple of basic questions and getting a response or a call back is near impossible. Someone is always on vacation or out of the office. If you're looking to buy a car and never speak with the dealership again then awesome, but when we have a simple question about our lease a call back would be more than appreciated. More