Volkswagen of North Tampa - Service Center

Dustin was a super helpful and informative service advisor! He answered all my questions and made the process smooth and easy advisor! He answered all my questions and made the process smooth and easy More

Your Service Advisor Mandi Acevido was excellent! Very knowledgeable and helpful even though I didn’t have an appointment. A credit to your service staff!!! Very knowledgeable and helpful even though I didn’t have an appointment. A credit to your service staff!!! More

Took 2 days to get my car into the shop and then another 5 days to fix minimal issues 5 days to fix minimal issues More

Happy with the mechanics and actual service, but communication from service advisor was nonexistent. I had to constantly follow up to make sure things were getting done and get status updates. I wai communication from service advisor was nonexistent. I had to constantly follow up to make sure things were getting done and get status updates. I waited for over 2 hours for a simple oil change. And the service advisor didn’t even review the $5,000 quote with me of other maintenance that needed to be done to the vehicle. Just handed me the 5 pages of recommendations and sent me on my way. Service advisor didn’t review the inspection video with me. I had to contact him after waiting for 45 minutes after getting the inspection video to confirm what I wanted done to the car. Then was told I’d need to wait an additional 2 hours after already being there 2 hours. More

Horrible please call 813-917-0348, I paid for a oil change and I’m not even sure my oil was change change and I’m not even sure my oil was change More

The guy who took are of me was very nice and helpful with the entire process the entire process More

I was a walk in and was quick and easy. The only thing I suggest is on the website for the oil change coupon, you should disclose that the $39.99 is the price with their credit card. But th The only thing I suggest is on the website for the oil change coupon, you should disclose that the $39.99 is the price with their credit card. But the service advisor was great and took of everything. More

Volkswagen of North Tampa was able to fix my issue promptly. My service advisor was Emilia, who was very thorough and communicative during the entire process. The whole experience overall was great an promptly. My service advisor was Emilia, who was very thorough and communicative during the entire process. The whole experience overall was great and they answered all questions and met my needs during my AC repair. I would highly recommend them for service and I am appreciative of Emilia And the technicians involved in the repair of my vehicle. More

Very good customer service. Dustin kept me updated on the progress of my vehicle. Shuttle service guys were very pleasant and drove safely. Dustin kept me updated on the progress of my vehicle. Shuttle service guys were very pleasant and drove safely. More

Everyone at this dealer is amazing! I appreciate you guys for providing excellent customer service and going above and beyond to help me. Thank you Jacob, Kevin and both ladies that ass I appreciate you guys for providing excellent customer service and going above and beyond to help me. Thank you Jacob, Kevin and both ladies that assisted me during my visit. I highly recommend N. Tampa Volkswagen for top-notch service. More