748 Reviews of Volkswagen of North Tampa - Service Center
they know vtheir duties they have exceptional people skills. it seems to run very smoothly.. really do like coming there. excellent service with a good knowledgeable people. sincerely michael d skills. it seems to run very smoothly.. really do like coming there. excellent service with a good knowledgeable people. sincerely michael d courtney More
Easy access to service staff, quick response, proper research and communication of changes and policies to help research and communication of changes and policies to help More
Dealership is fine, however if VW of North America orders a recall, I would expect they will rhe parts to take care of the recall. As it was, the service advisor did all the paperwork, I proceded to leave wh a recall, I would expect they will rhe parts to take care of the recall. As it was, the service advisor did all the paperwork, I proceded to leave when the advisor chased me down the parking lot to tell me, they did not have the part in stock and it would be a few days before they could take of it. End result, It resulted in an inconvenience for me and having to reschedule the appt. To another day. Thank you , Jose Vivero More
As always this place is much better than the others we have dealt with in the past. Upfront and honest. We actually pass by two closer dealers to go here. have dealt with in the past. Upfront and honest. We actually pass by two closer dealers to go here. More
Amanda was very helpful & informative & very understanding of my situation. Thank you again and I will return!! understanding of my situation. Thank you again and I will return!! More
Explained the process of service work and warranty work. Finished within 20 min of timeframe Finished within 20 min of timeframe More
My appointmentAt Volkswagen in Tampa, I was scheduled for 9am. They only saw me after 10am, they said it would be 45 minutes. But they only returned the car to me at 12:35pm and it was dirty. A 45 minute ser 9am. They only saw me after 10am, they said it would be 45 minutes. But they only returned the car to me at 12:35pm and it was dirty. A 45 minute service took almost 3 hours. It's absurd, it's irresponsible with customers. Your customer service is terrible!!!!!! More
Muy satisfecha con la atención y servicio prestados por su empresa en todos los aspectos Gracias su empresa en todos los aspectos Gracias More