801 Reviews of Volkswagen of North Tampa - Service Center
Nick did a great job. I am recommending him to my friends and family . Thank you 😊 I am recommending him to my friends and family . Thank you 😊 More
Had a scheduled appointment for 7am at the service department for oil change and also got alignment done. Initially, I was told 1 1/2hr wait. The VW was 'finished' at 11:15am. I had to quickly return department for oil change and also got alignment done. Initially, I was told 1 1/2hr wait. The VW was 'finished' at 11:15am. I had to quickly return as I realized that apparently the alignment was off as the car was pulling to the right. They get the car back in by 11:40am. Soon to be told by the service advisor that 'I need new tires'. I spoke to the technician that took over and I got them to rotate the rear tires to the front, Not clockwise like they had done. Problem solved w/o need for new tires. Very disappointed. More
Aaron went above and beyond to ensure everything was handled efficiently and with care, showing true leadership and a customer-first attitude. Jacob was equally impressive—knowledgeable, transparent, an handled efficiently and with care, showing true leadership and a customer-first attitude. Jacob was equally impressive—knowledgeable, transparent, and very communicative throughout the entire process. It’s rare to come across a team that makes you feel truly valued as a customer. Thank you both for setting such a high standard for service. Highly recommend! More
As always amazing service from the service department! I’ll continue to drive from Lakeland passing a few other VW dealerships along the way solely because of the premium service and care! I’ll continue to drive from Lakeland passing a few other VW dealerships along the way solely because of the premium service and care! More
Have bought 5 cars with them over the last 40 years! Service has always been great! Appreciate Dustin D. taking care of me. Service has always been great! Appreciate Dustin D. taking care of me. More