Volkswagen of North Tampa

Always very kind and super helpful staff. I appreciate that they answer all my questions and give me recommendations for servicing in the future. Very comprehensive. I appreciate that they answer all my questions and give me recommendations for servicing in the future. Very comprehensive. More

Didn’t purchase from here but always go to this location for top customer service on maintain r for top customer service on maintain r More

Was told my tire had a nail in it and it was losing pressure. Took my car elsewhere and it in fact did not have a nail puncture nor lost any pressure. Amateur diagnosis. pressure. Took my car elsewhere and it in fact did not have a nail puncture nor lost any pressure. Amateur diagnosis. More

This company its employees and manager are working in cahoots to scam good people out of hard working money to be indebted so they can get bonuses. Run bad business ethics they don’t care about customers cahoots to scam good people out of hard working money to be indebted so they can get bonuses. Run bad business ethics they don’t care about customers just how much money they can bring in More

The vehicle had issues day 1 and the dealership (between VW and Maserati who sold the Jetta) did not resolve them. I returned the car to the dealership in less than 20 days. About 10 of the days, the car wa VW and Maserati who sold the Jetta) did not resolve them. I returned the car to the dealership in less than 20 days. About 10 of the days, the car was with Volkswagen. More

All the folks I've dealt with have been awesome : Dustin, Mandi, Jacob, Patrick & Kevin. Never pressured, always informative and willing to go above and beyond!! Mandi, Jacob, Patrick & Kevin. Never pressured, always informative and willing to go above and beyond!! More

Better than ever, and definitely a big step forward from the last group. Volkswagen of North Tampa has set a new, higher standard in customer service. Volkswagen of North Tampa is my favorite dealership, th the last group. Volkswagen of North Tampa has set a new, higher standard in customer service. Volkswagen of North Tampa is my favorite dealership, that wants my business, and listens to my requests, and it shows. I’m only on my second V.W. Jetta, and when it’s time for a change, you can tell that I’m only going to one dealership. Thank you Volkswagen of North Tampa for taking care of me, and my 89 year old Mother, and making sure that everything we needed was taken care of, and that my Mother was comfortable during our last visit. Mark B. More

Amazing experience. Fast and knowledgeable. They go above and beyond for your car needs. Great Fast and knowledgeable. They go above and beyond for your car needs. Great More

We had to wait for associates to find the extra key fob (never found), floor mats, and a spare tire (never found), which could have been done while we were completing the finance process. We waited an extr (never found), floor mats, and a spare tire (never found), which could have been done while we were completing the finance process. We waited an extra 45 - 60 minutes after a 4 hours sales process. Also, the APR we were quoted went up when we were finalizing paperwork. My bank was offering a much lower APR, which we were told would be matched. At the time I ran the amortization on the payment amount, but we were assured it was the same. No Truth in Lending form was provided. I'm already working to refinance through my bank. The sales associates were all very good and friendly, just disappointed about a few items. The provision of a spare key and tire would go a long way in improving my experience with the dealership. We are working on that. Thank you! We LOVE the Atlas. More

Dustin was amazing. He’s super friendly and great at communicating. A honest guy and efficient He’s super friendly and great at communicating. A honest guy and efficient More