Volkswagen of North Tampa

Despite construction all around, the service area was clean and comfortable. Staff and service advisors were professional. clean and comfortable. Staff and service advisors were professional. More

The purchase was easy and took no time with the finance manager. The sales lady Loyola was not aware of the vehicle's features and had to get someone else to come out and even raise the hood. The vehic manager. The sales lady Loyola was not aware of the vehicle's features and had to get someone else to come out and even raise the hood. The vehicle came with one key and I was told there were two keys. After a week or so they said they could not find the other key. I was told they would give me key insurance to make up for the lost key. I called seven times with no response from anyone. Finally, the sales manager Michael called me and said he would call me back by the end of business on how to proceed, and of course, he never called me back. I called sales manager Michael back three times with no callback. So we have a 60k car with one key and have to pay 500 dollars for a new key. These people are straight-up liars and even worse they ignore you and your needs. We were promised a second key by the sales lady, sales manager and we never got a key or even the courtesy of a call back to let us know why. Avoid this place, they will lie to you and not do what they say. There are too many honest auto sales out there to deal with people like this. They have lost my business forever and I would never recommend them to anyone. When you tell someone something you need to follow through, and this is not their philosophy. I told them that if they didn't live up to their promise I would write a bad review and I guess they don't care. You would think a 500 key would be money well spent instead of a poor review. All they needed to do was make good on their promise and deliver a second key. Please avoid these liars and find a dealership that lives up to what they say. Good luck out there. More

Dustin was great to deal with and very helpful! Appreciated him keeping us informed of the vehicle status! Appreciated him keeping us informed of the vehicle status! More

Anita was very helpful in communicating the problems with my car and working to solve it’s problems. my car and working to solve it’s problems. More

Dustin was incredibly helpful throughout the entire process. He was communicative and available to answer any of my questions. process. He was communicative and available to answer any of my questions. More

I stopped in from out of town with a tire issue and Mandi went above and beyond to help! I was out of there within the hour! Exemplary customer service! went above and beyond to help! I was out of there within the hour! Exemplary customer service! More

This week I met Rafael - Luckily not the hurricane but a gentleman that helped me get back in a vehicle after I lost mine in Helene. He was caring, informative, and made the process comfortable and easy. Th gentleman that helped me get back in a vehicle after I lost mine in Helene. He was caring, informative, and made the process comfortable and easy. The experience was great from start to finish. I didn't expect it to be so easy and I am thrilled with my new wheels. More

Got me a great deal on a Jeep Wrangler. Great people. Great environment. Will definitely recommend Volkswagen of North Tampa to anyone in the market for a vehicle. Go check them out! Great people. Great environment. Will definitely recommend Volkswagen of North Tampa to anyone in the market for a vehicle. Go check them out! More

They always take good care of me when I bring my vehicle in for service in for service More

Mandi was wonderful, she delivered on everything she said she would! Such great customer service :-). she would! Such great customer service :-). More