Volkswagen of North Tampa

Friendly staff, could use more EV certified technicians to handle ID4 service work load. Car always has always returned clean and properly serviced. to handle ID4 service work load. Car always has always returned clean and properly serviced. More

Our salesperson was nice but wasn't able to answer our question about the spare tire because he was new to the location. He was very attentive and courteous. The financial guy was very knowledgeable and e question about the spare tire because he was new to the location. He was very attentive and courteous. The financial guy was very knowledgeable and empowered us to make our decision with all of the opportunities he communicated. Only setback is that we did not receive our sales contract with final numbers on the disk drive and found this out after the bank called us to verify. More

Meeting with Amanda(Mandi) Acevedo; It gives me a warm feeling, that my car will be will taken care of by the dealership. I learned, that the company also service BMW, and a number of other dealership feeling, that my car will be will taken care of by the dealership. I learned, that the company also service BMW, and a number of other dealership in the area, as well as in Weskey Chapel. I will definitely recommend this dealership with friends, family and folks in my neighborhood. Once again thanks to your Service Consultant: Amanda(Mandi) Acevedo for her diligence when working with me. More

I had a great experience and was helped through finding a good deal perfect for me and darryl was just an amazing help through this process and made it within my time requirement as i had places to be for wo good deal perfect for me and darryl was just an amazing help through this process and made it within my time requirement as i had places to be for work More

The entire service staff was awesome helped me with everything I needed for my daughter car without a hesitation after I decided to fix it my self they make sure i hade everything i need it I will visi everything I needed for my daughter car without a hesitation after I decided to fix it my self they make sure i hade everything i need it I will visit again mandi Acevedo was awesome 👌 More

Mostly good, just need more communication Daily updates would be good when it'll be in the shop for several days would be good when it'll be in the shop for several days More

Waited over 2 hours for simple oil change with a scheduled appointment. Drove away and dash lights up because mechanics did not reset after tire rotation. Had to return to dealership to complete the scheduled appointment. Drove away and dash lights up because mechanics did not reset after tire rotation. Had to return to dealership to complete the job. Unable to use facilities because water was shut off. Quality has consistently decreased over the past 3 years. More

Preston is not your used car parrot that merely repeats what’s on the website. He genuinely wants to help put a deal together including taking a video and communicating! Most car salesman wait in line what’s on the website. He genuinely wants to help put a deal together including taking a video and communicating! Most car salesman wait in line for a customer like waiting for an ice cream cone then are fine going back to talking with others sales people. Not all salespeople, or dealerships are the same. I recommend this one! More

They are thorough and professional and I appreciate the free shuttle service. Dustin is an extremely hard worker! I do wish there was better communication on wait time. I waited 3 hours before I asked for free shuttle service. Dustin is an extremely hard worker! I do wish there was better communication on wait time. I waited 3 hours before I asked for an update and it was suggested that I take a shuttle. I wish there was some sort of ETA app or there were hourly updates. More

I feel they always do their best to provide an excellent customer experience and explanation of repairs and service. customer experience and explanation of repairs and service. More