Volkswagen of North Tampa

The vehicle had issues day 1 and the dealership (between VW and Maserati who sold the Jetta) did not resolve them. I returned the car to the dealership in less than 20 days. About 10 of the days, the car wa VW and Maserati who sold the Jetta) did not resolve them. I returned the car to the dealership in less than 20 days. About 10 of the days, the car was with Volkswagen. More

All the folks I've dealt with have been awesome : Dustin, Mandi, Jacob, Patrick & Kevin. Never pressured, always informative and willing to go above and beyond!! Mandi, Jacob, Patrick & Kevin. Never pressured, always informative and willing to go above and beyond!! More

Better than ever, and definitely a big step forward from the last group. Volkswagen of North Tampa has set a new, higher standard in customer service. Volkswagen of North Tampa is my favorite dealership, th the last group. Volkswagen of North Tampa has set a new, higher standard in customer service. Volkswagen of North Tampa is my favorite dealership, that wants my business, and listens to my requests, and it shows. I’m only on my second V.W. Jetta, and when it’s time for a change, you can tell that I’m only going to one dealership. Thank you Volkswagen of North Tampa for taking care of me, and my 89 year old Mother, and making sure that everything we needed was taken care of, and that my Mother was comfortable during our last visit. Mark B. More

Amazing experience. Fast and knowledgeable. They go above and beyond for your car needs. Great Fast and knowledgeable. They go above and beyond for your car needs. Great More

We had to wait for associates to find the extra key fob (never found), floor mats, and a spare tire (never found), which could have been done while we were completing the finance process. We waited an extr (never found), floor mats, and a spare tire (never found), which could have been done while we were completing the finance process. We waited an extra 45 - 60 minutes after a 4 hours sales process. Also, the APR we were quoted went up when we were finalizing paperwork. My bank was offering a much lower APR, which we were told would be matched. At the time I ran the amortization on the payment amount, but we were assured it was the same. No Truth in Lending form was provided. I'm already working to refinance through my bank. The sales associates were all very good and friendly, just disappointed about a few items. The provision of a spare key and tire would go a long way in improving my experience with the dealership. We are working on that. Thank you! We LOVE the Atlas. More

Dustin was amazing. He’s super friendly and great at communicating. A honest guy and efficient He’s super friendly and great at communicating. A honest guy and efficient More

eecelent first experienxce at dealershp service depsrtment all good hope it stsys thst way.. Not like prior VW dealer in New Port Richey That became Lying theives By the yhe end of lease. Vehicle depsrtment all good hope it stsys thst way.. Not like prior VW dealer in New Port Richey That became Lying theives By the yhe end of lease. Vehicle is great .we had a2021 now a2024 hope it does not change More

They started high but eventually met my out the door offer. The salesman was very nice but his product knowledge needs work. offer. The salesman was very nice but his product knowledge needs work. More

Service went friendly, professionell and smoothly. I would recommend it. Pricing of some services seems to be above average. I would recommend it. Pricing of some services seems to be above average. More

Efficient crew and good work done. Effective communication by the team. Manager was good and clear to converse. My time was not wasted. Rafael knew his stuff. Effective communication by the team. Manager was good and clear to converse. My time was not wasted. Rafael knew his stuff. More