Volkswagen of North Tampa

I’ve went to Brandon VW for my first service and it was horrible. When I came to VW of North Tampa it was a totally different. It was such a pleasant experience. They had my loaner vehicle ready. They kept horrible. When I came to VW of North Tampa it was a totally different. It was such a pleasant experience. They had my loaner vehicle ready. They kept me up to date on what’s going on with my car and when it will be done. Over all 100% better than Brandon VW. I will always go to VW or North Tampa for my VW service. More

Simple oil change took almost 3 hours totally unacceptable. $100 for an oil change is ridiculous. unacceptable. $100 for an oil change is ridiculous. More

Volkswagen of North Tampa is excellent in customer service. I live in St. Petersburg and was continually disappointed with customer service and mechanical service in my neighbor. So, I decide to try service. I live in St. Petersburg and was continually disappointed with customer service and mechanical service in my neighbor. So, I decide to try another dealership and I am so glad I did. When you work hard for your money appreciate getting service to your own standards - - - Great. Keep up the good work. Terryle and Patience (name of my VW Jetta) More

The service agents need to return customer calls. ..I called several times without call back. ..I called several times without call back. More

I can’t say enough good things about how Kevin Emerson and Tristan went out of their ways to fix an ongoing problem we have had on our vehicle. Needless to say after two attempts at correcting the problem and Tristan went out of their ways to fix an ongoing problem we have had on our vehicle. Needless to say after two attempts at correcting the problem at another dealership and getting the run around on repairs from them.,we went to Volkswagen of North Tampa and their service team went over and above to make things right. We are more than pleased with the results and repairs we received. More

I was denied the 39. 99 oil change after the dealership called me and offered me the 39.99 deal. I’m very upset about the whole situation and the dealership isn’t recallin 99 oil change after the dealership called me and offered me the 39.99 deal. I’m very upset about the whole situation and the dealership isn’t recalling doing anything to help. More

Liz was great. I would however have preferred that the car would have been detailed when we picked up. Not after the test drive. I made the appointment 3 days befor I would however have preferred that the car would have been detailed when we picked up. Not after the test drive. I made the appointment 3 days before. There was a warning light and I a glad diagnostics were run, appreciated that. But we were there for over 4 hours… Negotiations took some back and forth. I was glad I had printed Michael’s final deal, because at the closing table the finance guy didn’t know we also negotiated the $ 300 tag fee, and they wanted to add that again.. it could have all gone smoother but I am very happy with the car. More

Great deal and great service. I am always skeptical of working with dealerships but these guys were great to work on. Love the new car! I am always skeptical of working with dealerships but these guys were great to work on. Love the new car! More

The work was done on a timely basis, despite having to order the parts from out of state. My service advisor, Anita Kennedy was very friendly and helpful. She helped me take advantage of all of the coupon order the parts from out of state. My service advisor, Anita Kennedy was very friendly and helpful. She helped me take advantage of all of the coupons I brought in. More

Still not as good as Reeves was. Trust still hasn’t been earned when quotes are 4 or 5x the cost. 3% credit card cost is another way they just lose trust. It’s a bad look. The only p Trust still hasn’t been earned when quotes are 4 or 5x the cost. 3% credit card cost is another way they just lose trust. It’s a bad look. The only positive is they were able to get me in and out quickly for an oil change (even though more than half of that cost was in “fees”). One of the suggestions was to replace my cabin filter, which they took out and showed me on video. Great right? No. It was covered in leaves and they couldn’t even do the decency of dumping out the leaves before putting it back. They need to bring back the family friendly atmosphere, service, and reasonable pricing that used to be there before the acquisition. More