Volkswagen of North Tampa

Came in with a complex deal, and the team was able to solve it and close the deal. It took a while, but everyone was super and nice and it didn't feel like we were there as long as we were! Great bunch o solve it and close the deal. It took a while, but everyone was super and nice and it didn't feel like we were there as long as we were! Great bunch of people. More

Very informative, everyone was very polite. Has a nice waiting area to relax while your car is being serviced Has a nice waiting area to relax while your car is being serviced More

My overall experience has been significantly improved due to the personal attention, time and assistance both Will and Mandi have provided wrote resolve an ongoing issue. to the personal attention, time and assistance both Will and Mandi have provided wrote resolve an ongoing issue. More

The service department was so helpful and courageous. The service consultant Dustin Dalziel explained everything to me and made sure my wait was not to long also had my car washed when it was returned t The service consultant Dustin Dalziel explained everything to me and made sure my wait was not to long also had my car washed when it was returned to me. More

Great team to buy a vehicle from! We discussed what I wanted, and they delivered exactly as promised We discussed what I wanted, and they delivered exactly as promised More

Left 2 live messages and one voicemail and never received a call back.Was told if we paid for a system check, and had items repaired cost of system check would go towards repairs. Told we needed a CD ROM to a call back.Was told if we paid for a system check, and had items repaired cost of system check would go towards repairs. Told we needed a CD ROM to repair issues with the Infomation display, price on invoice was $43.00. Then days later I received an email stating parts were order by me, the CD ROM, and price was listed as $163.00. I phoned twice and spoke to workers, who could not help but said they would let our assigned person know and we would receive call back. Also left a voice message regarding all of this with our assigned person and 2 weeks later NOBODY has called us. The Original appointment was a Problem, and we were apologized to and told we were assigned New person and still Poor Service. Very disappointed. We have heard from Numerous owners of our same vehicle with the Same problems with malfunctioning infomation display problems. Shouldn’t a CD ROM update be of no charge, as is the case with our Lexus and previously owned cars More

The attention and the people were incredible, everything was and clear and correct. I definitely recommend them to anyone. was and clear and correct. I definitely recommend them to anyone. More

Great service and great people. Always great service. They always let me know what is due and what can wait. Always great service. They always let me know what is due and what can wait. More

Check engine light came on, scheduled an appointment. I was in and out within an hour. The shop technician ran a couple test and found out the was a small leak in the evaporator system. The n80 purge val I was in and out within an hour. The shop technician ran a couple test and found out the was a small leak in the evaporator system. The n80 purge valve was replaced along with a couple of the attached vacuum hoses. My Volkswagen Taos has ran perfect since, it's running better than the first day I bought it and I couldn't be more happy with my Taos. Big shout out to Volkswagen of North Tampa for doing the best for my vehicle. I highly recommend this shop! More

I’ve had nothing but great experiences at the service department at Volkswagen of North Tampa. The team is professional, knowledgeable, and kind. I’ve worked with Dustin on multiple visits and have alway department at Volkswagen of North Tampa. The team is professional, knowledgeable, and kind. I’ve worked with Dustin on multiple visits and have always been impressed with his service. Highly recommend their team for reliable and excellent car maintenance! More